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December 2023 by Kristin
There is never anyone on the premises, no dumpster or trash available. The doors of the units break all the time. The bathroom is always out of order. The place is horribly maintained basically. And forget trying to get help with any issues.**Edit**I have tried calling and speaking to someone and receive no help.Bathroom is still “out of order” after being told a work order was put in. There was even an employee in the office who refused to answer the door. I was still there when she left, she claimed it was her first day but she has been seen many times over the past year.
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August 2023 by Fara Rakotoarisoa
Jesse was outstanding. Explained everything in detail and gave me a tour before I moved in. Highly recommend.
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July 2023 by Tonya Y.
Management addressed my concerns and worked with me to find an acceptable solution.
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July 2023 by William Hyles
Jesse is the ONE to talk to! Most outstanding customer service possible! Always prompt and eager to help in any and all circumstances! I stayed with this public storage location strictly because of Jesse and his help! Jesse for public storage president!!
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June 2023 by Marlon Velasquez
Jesse Was Very Helpful in s Tough Situation.Even Stayed Late to Get Us the Right Unit.Very Much Appreciated
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June 2023 by Dylan Daily
Jesse Was Such a Big Help Today .He Got me Situated Really Fast..Highly Recommend.Ask for Jrezse
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June 2023 by Marlon Aguilar
Jesse is a Very Good Manger and Got Us a Great Move In Deal.Clean & Secure Property.Highly Recomend!
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May 2023 by Sarah B.
I vehemently recommend against renting from this location.They charged me $99 "chargeback fee" for a banking issue that they can't prove even happened. In fact, I've sent numerous documents from both their website and my bank showing that each month had been properly paid. (Not to mention this fee is illegal since it's not stated anywhere in the contract.)I couldn't get any sort of response other than, "Yeah, my boss says it's a chargeback fee, and I can't remove it on my end. Sorry." Unsurprisingly, I received exactly 1 phone call - the first day AFTER the date where they could charge me a "late fee" - recommending that I call the district manager directly and she'd give me a callback after her morning meeting. Did just that, have not received a return phone call. Then, 2 days after this extra payment was due (so the 8th of the month), they assessed a lien fee for non-payment (the contract states fees are assessed after 31 days).I've had to escalate everything to their corporate Dispute Resolution and am still fighting it - all while they threaten to auction off my items (because the location won't address it, so I'm at the mercy of the corporate timeline). Basically, they just run scams to find ways to get you to have to owe them more money.Save yourself the headache and the fees and find another storage option!
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April 2023 by Natalia Ochoa Anderson
Jesse at Public Storage was so incredible kind and helpful! From our phone conversation to the final booking confirmation it was a breeze. He was so communicative and helpful and made me feel relaxed that I got the perfect unit for me. Highly recommend this location, close to the highway exit.
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March 2023 by stephen hernandez
Property is nice and clean. Celeste and Jesse have always been very attentive to my needs.
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March 2023 by Gil M
Great service, Jesse helped me pick a unit and was amazing help. Clean storage and very secure. Will definitely use if needed again.
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February 2023 by Kuan Wei Huang
Jesse was very passionate and patiently addressed all my concerns as a first time public storage user. He made the move very easy and smooth!
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February 2023 by Tami Seymore
I have had my storage unit for a while now and love the convenience and cleanliness that this place offers. Jesse is wonderful, he is always very professional and courteous. He has also been super understanding and helpful when I got behind.
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February 2023 by Tracy J
I have had my storage unit for a while now and love the convenience and cleanliness that this place offers. Jesse is wonderful, he is always very professional and courteous. He has also been super understanding and helpful when I got behind.
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January 2023 by Amber Rose
Jesse the property manager is awesome! He has provided me great service and I’m thankful for the amazing customer service today!
