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December 2023 by Callie Rocha
Great customer service! This is my first time getting a storage unit and Reanna made it very quick and easy!
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December 2023 by Bender Shamekh
Super easy and fun. Reanna was very helpful and made the process easy. Thanks!
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December 2023 by Shri Kallol
Reanna helped me with getting a unit and parking space. This place looks great and the staff are very friendly.
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November 2023 by debbie montes
Reanna helped me with my first storage unit. Really nice manager.
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October 2023 by fabiola martinez
Reanna helped me get my first storage unit. She Was really nice and helpful.
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October 2023 by Vivian Grubbs
Reanna is always a huge help. She is very patient and informative. The property and bathroom is always clean as well. I love renting here.
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October 2023 by robert cantu
Reanna was always super nice to me and the prop is clean as well.
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October 2023 by Jake Ru
Reanna was awesome and super efficient at getting me my Storage unit.
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September 2023 by Kathy Murray
I needed last minute storage as we were driving in from SA , and received a return call and excellent service from Shauna. She was so helpful and efficient.
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August 2023 by HPrincenSC
Came in for an Auction and Reanna took care of me quickly and was really nice.
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August 2023 by Bonnie McKinstry (she/her)
Richard was very helpful and kind. When I walked in he was dealing with an obviously rude customer and I was very impressed with his patience. He apologized to me for the wait and did not let that unpleasant interaction impact our transaction. 5 stars for Richard.
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August 2023 by Joshua Alvarado
Reanna was a huge help, got us in fast. Place is nice and clean as well.
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July 2023 by Cheyanne A.
Reanna is in a league of her own!! I have rented storage units my entire adult life. In general, I've found major "national" companies are less responsive ie. not as customer service oriented as smaller storage companies. Public Storage on Ben White in Austin is the exception. The manager, Reanna, is such a professional - very helpful, courteous, friendly and made sure that my needs were not only met - they were exceeded. With all of the market instability as a result of COVID - I am so thankful to have a company I can count on to NOT shift prices excessively and to provide the personal services I can trust. Reanna gets 10 Stars in my book and I highly recommend Public Storage on Ben White for any storage needs you have. Thank you Reanna!!!
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July 2023 by Susan Gonzales
My experience is not very good. I got behind because my nephews didn't pay it. And I didn't know. So I called to see if I could get more time to pay it. I didn't have much stuff. But that is all I had to remember my parents by . But they wouldn't let me .
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May 2023 by Mackenzie
I had the best experience working with Reanna to have all my storage needs met. What once deterred me from going through the leasing process, I now know I can handle with ease thanks to the wonderful support I received. Reanna was thorough, knowledgeable, and extremely kind. I will return to public storage time and time again.