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April 2024 by Lacey Gray
Excellent selection. Amazing customer service. They are professional and fun to work with!
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March 2024 by Ryan R
This place is great, and Renee is fantastic to work with! Huge showroom with lots of options.
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March 2024 by Felix Amaral
We did a big remodel at home, and got a lot of the materials from ProSource, like in every big project things don't always go as originally planned, Taryn took ownership of these things and worked with us to make sure everything was perfect, she was always there for us answering our questions and requests and provided a solution for everything we brought up and that is how we ended being very satisfied with the service she provided and the remodel project. Thank you
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March 2024 by Nicole Clingly
Prosource of Austin has been one of the best Prosource locations I have found, their selection is vast and showroom is wonderful. Cathleen is a gem and really goes above and beyond, highly recommend working with her on your projects!
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March 2024 by Ruth Merton
Daricewas great as this was our first experience with her company.She was so informative. Kind and so supportive.
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March 2024 by Missy Parrish
I have used ProSource for years for my interior design clients. I have worked with a number of sales associates there. This week I need a last minute appointment and had the pleasure of working with Darice Randazzo. She is apparently new to Austin, but was working with ProSource in another state for a number of years. Darice was able to quickly help suggest selections that fit both the style and budget for my client's project. She is friendly and offered great alternates for discounted options. She has a great eye for design and really knows the different lines that ProSource carries. Wonderful experience and she was super fast in getting the samples checked out and emailing me all the information. Highly recommend Darice and will definitely be working with her again.
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December 2023 by Glenn Paul
Our experience at ProSouce Austin was nothing short of fantastic! Our sales professional John took the time to listen to our wants and needs and provided us with an excellent selection of quality products at a competitive price! The selection was the best we had seen in the Austin area. John also helped us find a trusted contractor to meet our need. The whole experience was very positive and in the end, ProSource made us feel confident in our decision!
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October 2023 by Tresa Spencer
The people at ProSource are so knowledgeable & friendly & really listen to what you want. They take time to put several decorating ideas together to give you a choice. I could not have ask for better help on picking everything for my house.
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October 2023 by Angela Pedowitz
Amanda Marks at ProSource is fantastic! She has gone above and beyond when we needed to source some materials quickly and locally mid-project. Definitely give her a call for all of your remodeling needs!
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September 2023 by Drew
I wasn't going to write a bad review about Prosource until they stopped being accountable for their own mistakes. I emailed to order a product, they responded that it will be ordered. I forwarded this email to them a month later when the product wasn't available to be picked up. Not only did they fail to order the product, they falsely claimed that it had been discontinued. I had to go to directly to the supplier to update my order. I don't know why Prosource exists.Items have hidden fees that, as I was told "We don't talk about". Some items are non-returnable which they will tell you. What they won't tell you is they will exaggerate restocking fees more than the "15%" seen on their invoices. I was billed upwards of 50% on returns that NEVER left their warehouse. If you order sqft, they will send invoices in quantity. If you order quantities, they will create orders in sqft. This led to mistakes, which one time they did eat the mistake.Quality of products was fine. Materials were not broken or severely damaged. I was occasionally notified when items showed up in their warehouse as well. Get everything in writing, you will want to double check all orders for mistakes.
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May 2023 by Mehri Yousefi
Renee Slater was super helpful and really good at her job! She guided us the entire way and was very responsive to our every question.
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May 2023 by Suzanne Short
Awesome! They hosted our ASID event and threw a great party!
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May 2023 by Lael Smit
I have had the pleasure of working with Jonathan Hiebert over the past four months on a fairly extensive remodeling project. My initial thought on selecting the various materials for six baths and two kitchenettes was not only extraordinarily overwhelming but a huge task in an unfamiliar territory. However, from the first meeting my mind and concerns were quickly put at ease as Jonathan guided me step by step as well as room by room with his discerning design expertise. His unfailing patience, and professionalism combined with a creative sense of understanding for the scope of the individual spaces was methodical and executed with dedication to reflect my own personal style. In addition, much gratitude is extended to account manager, Renee Slater. She did a wonderful job of overseeing the progression with each visit and her product knowledge was an asset throughout the process. This invaluable team of Jonathan and Renee provided a strong support system to ensure the very best renovation outcome and exhibited continuous kindness while achieving this common goal. I am so thankful to these two for such an enjoyable experience and their commitment to excellence. I highly recommend their design assistance to anyone!
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May 2023 by Tracy Moulckers
My husband is an architect/home builder and I help his clients with interior design. Amanda Marks is so amazing. I’m so impressed with her knowledge, professionalism, expert eye for color, and attention to detail! She makes me look good to our clients. She is my rockstar. She really listens to our clients and works within the budget. I could not do this without her expertise and patience.
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May 2023 by Richard The man
We had purchased a large amount of floor tile, which was a pattern that ProSource had in the past. The sales lady said that we could have the material in less than 3 weeks, 10 days if I am quoting her correctly.We ordered the tile material, which was a large quantity of tile. Then, about 1 week later, we were told it would take 3 months to receive this tile. Previously, we had been informed more than 2 times that it was a stock item and would not take long.This is not the first mistake that ProSource has made on their products.Richard
