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October 2024 by brunno 888
This place is a joke I won’t wast time with my experience just would recommend going to ups store nearby they are professional nice and knowledgeable
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October 2024 by xavier.engineering
This is hands down the best parcel service I have ever used. The owner and team go above and beyond for their customers, and they've helped me tremendously on multiple occasions. Thank you!
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October 2024 by Barbara Basham
The best of the best of the best!
I ship all the time and this is my number one place to use! Super helpful, super nice and most importantly super easy
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October 2024 by Lita Deavers
This is a great service! I have had an opportunity to work with Tabitha on a few issues and she was amazing! I love the service and highly recommend using it.
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October 2024 by vikas kumar
I am so glad that I found this place for notary, print, fax and shipping service. Staffs are knowledgeable, courteous and FAST! Their prices are quite reasonable too! I also bought couple of plants at their store :)
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October 2024 by Heather Tarman
I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they sent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location.
When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me.
This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me.
I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.
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October 2024 by Emilio alberto Cartaya diago
Uffff, excellent service, very good treatment and very professional. Edwin speaks Spanish and English and is a wonderful person. When you come here you will be very well cared for.
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October 2024 by puneet ballabh
The staff is amazingly helpful, nah beyond helpful.
I have been coming here for notary and shipping stuff.. thus this place rocks.!!
Thank you for the services.
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October 2024 by Chris Phan
When I moved to Texas over two years ago, I found myself in need of a reliable mailing address. My life involves constant moving, often without a permanent address in sight, so I needed a solution that could keep up with my lifestyle. That’s when I discovered Parcel Plus—and they’ve been an essential part of my life ever since.
Initially, I started using Parcel Plus for my personal mail. Their virtual mailbox service in Austin was exactly what I needed to manage all my forwarded mail, no matter where I was. Knowing that I had a dependable place to receive important mail brought me great peace of mind during such a transitional time.
As my needs evolved, so did my reliance on Parcel Plus. When I decided to start my business, I naturally turned to them for a reliable business address. They helped me set everything up seamlessly, from notary services to handling all my business mail. The transition from personal to business use was smooth, and the team’s support made all the difference.
Now, Parcel Plus has become my go-to for everything business-related. Whether it’s dropping off packages for US Postal (USPS), UPS, or FedEx in Austin, handling vital business correspondence, or even renewing my passport for an upcoming trip to China, Taiwan, Vietnam, Korea, and Japan, they take care of it all with efficiency and care. Both my partner and I frequently receive packages that require a signature, and it's a huge relief knowing our deliveries are safe from porch pirates.
What really sets Parcel Plus Austin apart is the personalized service and genuine care they provide. Tabitha, Edwin, and their dedicated team have made Parcel Plus more than just a mail center; they’ve created a reliable, community-focused hub that I’ve come to depend on. Supporting small businesses in Austin like Parcel Plus is something I’m passionate about because they offer something that big companies often miss—personalized service and a connection to the community.
If you're in Austin and need a reliable, friendly, and comprehensive service, Parcel Plus is the name to remember. After two years of consistently excellent service, I can confidently say that they are vital to our lives and a key part of our community.
Thank you, Tabitha & Edwin, for making Parcel Plus Austin such a top-notch facility that we can always count on.
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August 2024 by uncensor AI
incredible! i look way more handsome in these passport photos - cvs & walgreens i look awful & they dont know what theyre doing.. cant do foreign passports
the owners are so kind, competent & helpful
use this for your passport, and notary! trust me
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August 2024 by Amber
Great people and place to get ur passport photo! :)
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August 2024 by Daniel Jackson
Always use them to drop my packages off, they make everything super convenient and easy
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August 2024 by Akshay S
Will and teammates are professionals, knowledge and quick. Highly recommend for mailbox and shipping needs.
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August 2024 by Courtney Madden
We recently signed up for a private mailbox here with package receiving services due to an uptick in package thieves in our community. So far, we’ve gotten every package successfully and had great service! The workers are very friendly and know us by name and face :)
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August 2024 by saleem jamal
Will was amazing! Went above and beyond. Definitely recommend. Great location and servi r
