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September 2022 by Joe DeMike
This is a great local place where the staff knows your name. I've used their mailbox service for years, and it's super convenient. They have a copier, shredders, and a bunch of other stuff right on site. They're a full service center for UPS, FedEx, USPS, and more.
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April 2022 by Annabelle Bay
Professional, knowledgeable, and friendly. Always able to recommend the best options for postage shipments. Also offer a lot of services beyond shipping; the paper shredding service is especially convenient. Highly recommend!
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January 2022 by Vanessa Becker
A great place to mail packages from. They are always willing to takevthe time to answer questions on more secure or cheaper ways to send things depending on what your needs are.
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January 2022 by Veronica Bell
Davenport Ranch location - If overnight is a must, this place does not guarantee - the FedEx guy did not show up on the day my package was to be mailed.
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January 2021 by Ash Almonte
Amazing ! I drive all the way from Lakeway because their service is superb. Kirk and the team do an awesome job packing my paintings and getting them out on time. I look forward to shipping with them and catching up with the team . Great people & great service !
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August 2020 by Kelly Jones
Can’t say enough wonderful things about Pak Mail Davenport Village and owner Kirk L. When an auction house shipped to an old address I had on file, Kirk went above and beyond to help me. I don’t have an account with Pak Mail anymore, but Kirk did everything he could to sort out what had happened and to help me. This exceptional, caring service for a non-customer, shows the excellence I always experienced while I lived in the area, Pak Mail’s personal touch and genuine care. I don’t often post reviews. If you are considering Pak Mail Davenport Viliage, go for it! No better service in town: top-notch, friendly, caring and professional service!
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July 2020 by Kyongmee Kim
Staffs are friendly and helpful. The location and services are great for shipping packages and registered mails. Recommend it highly.
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July 2020 by Jim Tedesco
!WOW! SIX STARS!!Quick with a quote, lowest quote of all, actual price was lower than the quote and package arrive early professionally packed and in perfect order!! The best shipping service in Austin Texas if not the entire Galaxy, THANK YOU!
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April 2020 by Harleigh Abel
Im in the process of changing Pak Mail locations after months of frustration, Im finally cutting this place off. I really wanted to like it because I found Kirk or Jerry (or both, not sure who I speaking with) to be helpful and pleasing but some of other staff members don't care, they don't follow directions whether written or verbal, they neglect orders, mess up orders, and act like they dont even want to be there, and they shouldnt be. Because of this every transaction has been expensive and time consuming and I can't wait to never have to think about it again. It's been such a nightmare to deal with, and I can't wait to put it behind me.
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March 2020 by Harleigh A.
This business is contracted to handle my PostScan mail services. Yet no one takes responsibility for it. They accept the payment for these services as they are contracted by post mail to fulfill them but the woman Bethany who processes postscan mail denies all responsibility for it. I am terrified to have anything important sent to this address and am exploring whatever options are available. So far they lost my paperwork. She has returned my bank card, and package. I am told to use an online system by Bethany, that she doesn't pay attention to. I've never heard some many lame excuses in my life. Just do your job, and stop trying to blame everyone else for the fact the you aren't doing it. The gentleman who answers the phone, who I believe is the owner has been helpful and tried to smooth things over but unfortunately Bethany who is supposedly responsible for handling postscan services at this location and is not professional, helpful or competent. They will also provide you an extra PMB number that will be rejected by every online order that verifies addresses with the postal system which she will later use as an excuse for not processing or returning your mail.
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January 2020 by Maria P.
What a nightmare! Warning, don't do PostScan out of this location! I've been with this office doing PostScan for about 10months and rarely would my mail get scanned into the system per this office yet I was billed ghost storage fees month over month, sometimes in access of 6 times my normal charges because workers would not clear the system. It's now been a few weeks since I last went to pick up my mail, I haven't had any notice of anything arriving, odd because there have been items that were shipped about 2 weeks ago that should have arrived. Well, I guess they are lost. SMH
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October 2019 by Janyce Streit
Just moved into town and was looking for a notary and package service. What a great experience. Everything was taken care of in an efficient yet friendly manner. We will be using them again.
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September 2019 by Jeff Crook
I can't recommend Pak Mail Austin strongly enough. I needed a very large, potential fragile artwork shipped, and normal methods were prohibitively expensive. Kirk worked with me, came up with some creative solutions, saved me a lot of money and got the work sent to me in one piece. I've had very few shipping experiences as good and none better.
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August 2019 by Darren Zueger
Great job shipping my purchases from the Austin Auction Gallery, packed with great care. Nice work!
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July 2019 by JusBhonest M.
I used their service for an online auction. My experience was great! There was no price gouging of the shipping costs. They picked up my small items and shipped right away. I can't say enough for the staff, especially Josh. Thank you so much for a smooth stress-free transaction.
