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July 2024 by Harold Griggs
No regrets on choosing them. They have one of the best medical teams I've encountered. They are so organized, and everything runs smoothly.
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June 2024 by August Tembe
Hands down to their staff, super friendly!
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June 2024 by Jayanthi Thangaraj
"Amazing service
- The staff is friendly and attentive.
- They really listen to your needs.
- They handle things efficiently"
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June 2024 by Melody Bridges
If I could give them more than 5 stars, I would! This place truly exceeded my expectations. The service and care are absolutely top-notch
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May 2024 by Dorian Elliott
Staff have been amazing, going above and beyond to assist us with our transaction! We heartily recommend this company if you're in the market for a printer machine. Thanks again, —you guys are the greatest!
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May 2024 by James Douglas
Promptly responding to my phone inquiry with highly informative answers, the staff efficiently determined that they carried a unit perfectly suited to my requirements. Without delay, they swiftly arranged for its delivery to me within just a couple of hours. The entire experience of dealing with them was truly exceptional and satisfying.
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August 2022 by Sabrina Anthony
I was unable to submit a review with out adding a star!!***SCAMMERS - INSURANCE FRAUD***This company has been billing my insurance since before 2018.In 2019 all equipment was returned to a driver who came to pick up my husbands equipment. As of 08/02/2022 they are still being paid!! Today 8/17/22 I have been on the phone for 2 1/2 hours and NO ONE CAN FIX THIS, because they do not have records that go all the way back to 2019. Mind you this company (Pacific Pulmonary Services) was bought out by another company!
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July 2020 by Michael Borg
Unreal how terrible they are. They don't check with your insurance, they try to put a hold on your checking because they didn't check with your insurance. TELL YOUR MEDICAL PROFESSIONAL YOUR EXPERIENCE!
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May 2020 by Jason Wong
Cheaters, liars and scammers. After my cpap machine is fully paid off they still invoice over $100 per month repeatedly. This company’s services were prescribed by my ENT doctor and I also blame him for giving my contact and billing info to these con-artists. They also call you 3 times per day to sell you random supplies and new services even when you opt out and ask them never to call again.
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October 2019 by Me
I have a cpap machine and they monitor it, I was told that I needed to set up an appointment within 30 days of receiving it so on the 25th day, I had my follow up appointment with my doctor. This is required for insurance purposes. About 3 months after having my follow up appointment, I receive a call saying that I needed to have the follow up appointment after the first 30 days so I need to go see a doctor again since I had my appointment 5 days too early. I scheduled an appointment immediately, the doctor isn't able to see me until September 30th. The phone call was received 10 days ago and PPS has continued to call me every day since to tell me the exact same thing that they told me 10 days ago. I have literally had the same conversation with them to the point that I told them to make a note on my account that I dont need to be called again. They are annoying, rude, and lack the slightest bit of intelligence. And on top of that, they never told me what cpap machine I would need so I trusted them and they have billed me $999 for a cpap machine that I could have got online for $350.
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July 2019 by Brady Adams
Horrible service. Go anywhere but here. Zero if I could.
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May 2019 by Jerry B.
Locally the Service is great! Unfortunately, you have to call their Bakersfield, CA office for help. The Bakersfield Office are very rude and offer little help for service!
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April 2019 by Cycy M.
Oxygen concentrator: took them 2 delivery efforts to have both the concentrator AND the extensions we needed to hook it up. They started billing us for it on Dec 4, but they didn't deliver it until Dec 6th. We are now on the 3rd attempt for them to pick it up. My mom sat at home all day April 4 waiting ---- they neither called nor came. 4 days later they showed up at the wrong address to pick it up ----- so another day of waiting for pick-up. At least they stopped billing me.
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April 2019 by Steve Alcocer
This company has horrible customer service. It's taken me almost three days just to re-order medical supplies. I tried calling and speaking with a supervisor but apparently one is never available. BUYER BEWARE.
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February 2019 by Medical Assistant VM
If I could give 0 stars I would with a very sad face. I work for a doctors office and I can never get anyone to answer the phones so I can help my patient's get what they need. I hate this company.
