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December 2023 by Jared
Sadly service has diminished from the previous time using OTS. Cannot even get a reasonable valid quote without being given a hard time by someone who appears to have animosity at needing to give a customer a call back. That's the point of voice mail...
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November 2023 by bree
The sweetest person ever thanks so much for your help! Super informative and great mannerism
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October 2023 by Debbie T.
These people are the BEST! My husband's vehicle had a rattling noise that another repair shop could not diagnose. After being referred to OTS by a family member, we tried them. They diagnosed the issue within a couple of hours. The repair was done within a day. Now the car is back to new! And at an excellent price! Definitely recommend these guys!!
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October 2023 by T K
These guys have been fixing my cars for years.
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September 2023 by T L
These guys are the best auto mechanic shop that I’ve ever come across. I will not go anywhere else from now on!
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August 2023 by David D.
They are best of the best I like them so honest, professional job these people I recommend all my friends they are best. thanks James and Robert
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July 2023 by Katie Kyle
Pre-trip inspection was a total bust. Not 24 hours later my battery died. ?They did a great job with my oil change and the owner was easy to speak with but with the issues, I’ll not be going back.
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July 2023 by James White
I chose to use OTS for a 30,000 maintenance check after being referred by my son, who got to know the folks at OTS as part of his auto parts route.I was very pleased with their work. I was even more pleased that I didn't have to endure a call from some service advisor trying to sell me a bunch of stuff I didn't need. James , the owner, was very straightforward, and there were no surprises.It's hard to find people you can trust in any industry these days, but the automotive sector is notorious for working customers over, and after meeting James and Rob at OTS, I had absolutely no concerns.Thanks to everyone at OTS for restoring my faith in the automotive maintenance industry and more so in humanity.
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July 2023 by Samuel Aguirre
Desperate to fix the AC to my vehicle I came upon OTS after contacting several auto shops. The were able to squeeze me in and fixed my AC as well as a windshield wiper fluid leak. James was awesome with communicating with me in a breakdown text of the issues and cost. Had my vehicle back in two days. I can't thank them enough for helping me out. I'll definitely recommend this shop to anyone.
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July 2023 by steve singleton
The only repair shop I’ll ever use in Austin! Top notch and efficient service all the way. I have an older jeep with a bit of wear and tear and they have managed to have me fixed up and on the road in less than 24 hours both times I’ve need something fixed!
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June 2023 by Jolin M.
James and his brother are fair, honest, and speedy. I took in my 2014 Chevy Cruz to replace the valve cover and he also found a faulty thermostat. All repairs were done on the same day and at a very fair price.
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June 2023 by Rob S.
The days of the shade tree mechanic may be dying but they aren't dead either. I would give this place 15 stars for the 3 times I have used them
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June 2023 by Taylor Lockhart
James and his team helped me quickly check out my car and were very accommodating and helpful. We would definitely go here again if we have an auto issue!
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June 2023 by Frances “Fran” Gonzaga
My sister's and I broke down and had it towed to James on Monday and he fixed the truck by the next day. Thank you James for saving our vacation to Austin.
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May 2023 by Vahid Samiee
from scheduling to completed repairs, OTS is a 10. They replaced my catalytic converter. Prompt service and a fair price. They provided diagnostic proof that the converter was failing. OTS also take the time to provide real usable advice. OTS also did an overall check of my vehicle (not requested by me), found a couple of non critical items that could be repaired but indicated "if it does not need fixing, don't" unless it is critical. It is hard to find honest businesses, this one is a keeper !Services: Auto exhaust system repair
