-
June 2024 by Benjamin Ross (MIND'S EYE MARKETING)
Cashier was annoying as hell and very disrespectful. Old bald guy 6:20 pm today
-
May 2024 by Melissa Smith
Apparently this place thinks it’s still 2007. You need to have a USB to print out anything. I tried every other way to do it but it all failed. Asked for help, waiting 10 min, no one came. I left pretty pissed off.
-
April 2024 by meng zhao
Worst experience I've ever had. While I was waiting to check out, a gentleman said that if I join the membership today, I can get a 10% offon the items I purchased today, even though I didn't buy many items, I agreed. I didn't get a discount after they got my phone number, email address, name and postcode. The cashier answered with no discount only rewards back to my account in 30 days. So being a well-known chain is all about using lies to get customers' information?
-
April 2024 by Michael P
Really nice people! I only had apply pay but my phone ran out of batteries. They let me charge in the store with a charger. That’s old school customer service right there…
-
March 2024 by Rebecca L
My experience in the printing department on February 13th was not great. When I asked the male worker behind the counter if I could forward a document to be printed, he turned me away and told me he does not have my file. A female customer standing nearby politely pointed to an email address posted on the counter and said I could forward my document there. I do not understand why the worker could not simply tell me this. After I forwarded my file to the email address, the male worker printed the document on a special type of paper with a slight upcharge when standard paper would have worked just fine. He also tore off the bottom half of my receipt and told me I didn't need it. When I asked him what he had torn off, he said it wasn't important and pretended to rip it up, but he did only one clean rip. This is a total guess, but I'm thinking it might have been a survey of some sort that he planned to give himself high marks on.
There was no problem with the print quality, for what it's worth, and another female employee in the store I spoke to was very friendly and helpful.
-
February 2024 by Paulina Gar
Neil helps me every time I go! He makes our bulk-printing way less stressful than when I’ve gone to do it alone. Anytime I need to go to Office Depot- I go to this location!
-
February 2024 by Kamimyla
Go the the office depot on 5th and S. Lamar. Look for Neil. This guy is amazing. Highly professional, courteous and efficient at getting your job done.
-
February 2024 by Namita Bhusal
During a recent visit to Office Depot in downtown Austin, we encountered difficulties scanning many papers using the self-service options. We sought help from one of the employees, but unfortunately, they could not assist us effectively. However, Jacob, a Solution Advisor, came to our rescue and resolved our issue within minutes. We appreciate Jacob's proactive approach and willingness to help us in a challenging situation. We hope that Office Depot can continue to provide excellent service to employees like Jacob on their team.
-
January 2024 by Laura Fauber
This store has excellent customer service. Highly recommend!
-
January 2024 by Elizabeth Dieterich
Lost salesI went to make a return without a receipt and also to buy expo markers. I’m a teacher and the worker was extremely condescending and not helpful. Even if the return didn’t work out I probably would’ve bought something but she kept on so I left.
-
January 2024 by Jonna Juul-Hansen
Neil works in the printing department and is super helpful! Definitely go visit him!
-
January 2024 by Amanda Tribble
Had some labels printed out last minute. NEIL is always so helpful and gets the job done so fast and so efficiently! Thanks Neil!
-
January 2024 by Butch Lawson
Adam helped me efficiently.
-
January 2024 by Monica Cox
Office Depot on W 6th has undergone a fabulous remodel. Neil at the copy center was super-helpful and professional while helping me with a project. Highly recommend!
-
January 2024 by Emmy Coffey
Waste of my time coming here to spiral bind a book after being told on the phone they would do it.
