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March 2024 by Erin H.
After a very disappointing customer service experience at Firestone, we hit the jackpot with this NTB. Excellent customer service! Daniel, the manager, was top notch and super friendly! We were in and out in less than 30 minutes!
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March 2024 by Brent C.
SLOW, RUDE, UP SALE I just wanted an oil change??? I went in early for my oil change appointment. I noticed several employees coming in from the garage flurting with the female at the register, no issue until it took over an hour to change my oil? During the process they kept trying to get me to buy new tires when i just had my car inspected? Didnt need tires they wanted to make a sale. When i denied the tire the little man was rude and said something in spanish to his co worker? Tough guy couldnt stand up to a 62 year old man???
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February 2024 by Anthony B.
I brought my car in for a general check up with a few things to get taken care of including a tire with a slow leak, a brake light out, an oil change and a head light out. the only thing they fixed was the head light. They completely forgot to do my oil change and told me that they couldn't find anything wrong with my tire or my brake light. long story short, I got stuck with a flat later that week and still have a brake light out. This place is terrible, don't waste your money here. Go somewhere else.
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February 2024 by Dana Kwiatkowski
Incredibly friendly service! They were able to get me in immediately and very transparent with services. So glad I made the decision to go here
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February 2024 by Mike Tanner
This is one of the best automotive shops with which I have done business. Their team is friendly, knowledgeable and helpful. I got a great deal on a new tire and was homeward bound after 30 minutes. Most remarkably, this happened on a Sunday morning.
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February 2024 by P Pax
Friendly, helpful, and quick service.
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February 2024 by Soo Han
Polite, professional, and efficient!!!
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February 2024 by Andrew Wilder
Took great care of me when my vehicle was shaking. I am from Houston and these guys gave better service than my home store.
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February 2024 by Tyler Hoover
I’ve come here twice now, the staff has always been extremely friendly and accommodating!
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February 2024 by Ted H
Jackie and her staff continue to provide excellent customer service.
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February 2024 by Bear Adkisson
Jackie recently moved to this location from Cedar Park. She's ALWAYS accommodating, quick to respond, extremely helpful and passionate about what she does. I'll follow her wherever she goes to have my car work done!
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February 2024 by Brian P.
Stopped by to have a shimmy in my vehicle checked out. Turns out the tires were out of balance. They were able to get my issue resolved and get me back on the road quickly for a great price.
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January 2024 by Brenda Martinez
I love going to this location because it's close to my office. But I know I'm always going to be seen and taken care of during my lunch hour. I've had multiple things done here, but something as simple as getting air in my tires while it's raining out as a curiosity is something I really appreciate. NTB always takes care of me.
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January 2024 by V Curry
Slow and expensive
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January 2024 by Brent Curry
slow, unprofessional, dirty, expensive
