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June 2024 by Luis Flores
Jen is awesome, Excellent customer service. My purchase was quick and simple and Jen went above and beyond. Highly recommend this pawn shop for all your needs. 6 out of 5 stars for Jen ✅Good location too, and Pokejos is next door
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May 2024 by Cierra Hill
JEN was very rude and disrespectful. She didn’t wanna sell me a gun because I’m black & had “attitude” typical stereotype ? anyways went to another pawn shop and got my gun.
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May 2024 by Ronda Kirkendoll
Went in today, which happened to be Mother’s Day and had the pleasure of meeting Jen. She is a sweetheart. We purchased a weed trimmer and she explained their policy and warranties. We will definitely be back!
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May 2024 by Liz Rski
Jen and Brittney always happy to help and a great atmosphere. Very organized store with constantly changing inventory. Worth stopping in and checking out their deals! They’ve got a great Mother’s Day sale for anyone who forgot (like me)
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May 2024 by Robert Deardorff
Have been this shop several times...the staff has always been friendly and very helpful. Met the District Manager, Hector, during my last visit. He does a good job helping the employees to do their best with customer service.
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May 2024 by jpv1995
Called 10 mins earlier to confirmed if they can buy watches, they said yes. Upon arrival at the door, they told me they don’t buy watch….
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April 2024 by kamar brown
Elias was great help , best customer service
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April 2024 by robert reyna
My first time here from out of town. I was greeted by Elias who showed me several knives. I ultimately bough one at a good price. Thanks Elias for your time. I was then passed off to employee Britney. Britney was really helpful and took her time showing me some silver coins which I bought 2 of them. I was advised I would have to wait for someone qualified to show me a firearm. I waited for approximately 15-20 minutes when Jen showed me a 22 pistol. I asked for a lower price. Jen went and spoke with manager brittany. Brittany appeared to be bothered by the question for a lower price. While i waited for her response I looked up the ruger 22 and found it to cost new at $300 dollars. Brittany stated in a condescending manner to me, “that is a ruger take down pistol. I respectfully advised her it was not and showed her that particular model I found. She replied that the stock was different and she found it on line for $539 dollars. I am a military veteran and know firearms very well plus I am detail oriented. She persisted I was wrong at which time I offered to buy that firearm at the price she wanted if she could take it apart as you can with a take down model. I then showed her on line from my phone what a ruger take down model looked like to include a retention nut on barrel. She replied I am a gun enthusiast and that is a take down model. She in a nasty manner looked at me and said “ I am set at my price and walked away”. This is certainly not professional nor a proper mannerism to display towards a customer. I am sure her employees were embarrassed, I know I was embarrassed for them. It is sad that a manager who said to me she was a gun enthusiast didn’t know what she was talking about and when called out she walked away. She certainly needs to be retrained in customer service and eat some Humble pie. I am a frequent pawn shop customer and have never been treated in this manner in any shop I have been in throughout the US. I have 1.2 million views on my reviews on google and I do not like doing negative reviews unless you earn them. Brittany you certainly own this for your store. See the pictures and you can see black pistol is take down model and brown one is the one they were selling. Any prudent person can see she was not selling the take down model that she said it was. There is an obvious take down nut and totally different stock.
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April 2024 by MICHELLE KAY
They don't sell sunglasses - they have large inventory of #Michael #Kors #MK bags and #Nike shoes
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March 2024 by chris mccravy
Zack was very helpful. Knowledge on the new age tech is a plus
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March 2024 by Carlos Castillo
I’m a regular here definitely one of my favorite spots to go to and I go to all the pawn shops in town.. Always have great deals. Talk to Jen or Britney and they will get you what you need for a great price. ??
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March 2024 by Raamah Murphy
Everyone was a great help Jen Elias ,Brittany and Joana are always welcoming an ready to help
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February 2024 by Ashley Chee
Wow! Really great experience, wonderful gentleman Zach was great employee. And store had wonderful inventory of absolutely cute accessories that in great condition! Awesome time and was definitely enjoyable!
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February 2024 by Quentius Rygaard
Friendly staff gave me a better deal than I even asked for. What a great place. When I need something this is the first place I’m going
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February 2024 by Jesse Wendler
This pawn shop rocks! They always have a little bit of everything, I've been coming here for years they give a great price on pawn items and always have what you're looking for on the shelf, whether it's awesome high tops, quality tools, or even some luxury purses! Jen is amazing, the staff here are always in a great mood and I leave smiling every time!! Thanks y'all!
