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March 2024 by Blair Hadley
The super frequent 5 star reviews are fake or paid for. I keep getting texts and emails from Natera about a “self pay” bill for over $700 even though it’s through a “free pregnancy help” program plus I’m on Medicaid…. I’ve called in about this many times and each time, they transfer me somewhere else that never answers the phone. I have no foreseeable way to get the bill taken care of. Every time I try, they say the same thing and leave me on hold for over an hour (never answer). They just keep harassing me about the bill but they won’t allow me to talk to anyone or give them my medical info.Edit: I was finally able to get someone on the phone. I followed their instructions and emailed my medical info to patient success. I also emailed Natalie B before my initial review and last I heard from her was “Perfect! I’ll get back to you as soon as I can” after giving my medical info.Never heard back from either party. Hopefully they will at least stop reminding me of a bill that was somehow issued to me during my visit to a FREE gov funded clinic. They just like to see if they can trick anybody into paying out of pocket.
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March 2024 by Amaris Ocasio
Briana heights was amazing in assisting me as well as helping me view my Natera Results!
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March 2024 by Eric Osial
Martin was punctual and friendly. Would recommend him for anyone.
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March 2024 by سالم الحربي
good service, pleasant person.
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March 2024 by Ethan Hunter
Natera? More like Naterrible.Was quoted $99 at our OBGYN appointment for genetic testing at got a bill for $495! Been in dispute for over 6 months. Have even qualified for Compassionate care (anyone making less than 100k, please look into this before you are scammed). Countless phone tree and holding circles. Round and round we go. I am convinced that they are deliberately frustrating to make sure they get money out of you.Stay away if you can.
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February 2024 by Brent Partridge
Everything went just fine
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February 2024 by Tony Mayo
Smooth as silk
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February 2024 by Kim W
Just know that if you have a counseling session with Natera, anything you discuss will be reported to your doctor. Had I known this, I never would have scheduled an appointment with them. This is a violation of my privacy.
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February 2024 by Michael Sparacino
The phlebotomist was on time, very professional and efficient.
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February 2024 by Lena Burra
The phlebotomist was wonderful, skillful, professional, and friendly!
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February 2024 by David Corbin
Very nice and very professional service.
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February 2024 by María José Manzaba
I received two bills from Natera of 1,861.04 in total. I did the payment on February first. I discussed with my doctor about this prices because in the beg they told me that they have a contract with your company where the charges by genetically test are the maximum $250 per test. Why did you charge me the amount of $1,861.04 by one service that you have a previous agreement with?This is not ethical I would like to receive a reimbursement because this is a scam. Also my husband received a bill by $10 k this is ridiculous if you charge in total for the same service around $6k. If you don’t give me a solution I will take this by the legal way. I need a reimbursement.I hope to receive your soon response.Best regards.
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February 2024 by Julienne Davis
Wonderful company! They are available to answer any and all questions too, in great detail!
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February 2024 by Felicia Beasley
My experience so far has been great would like to continue my services ❤
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February 2024 by Susan Smith
Very informed and helpful staff member answered all my questions
