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February 2024 by Jay A.
I had a nice old set of sterling flatware to sell for my father who had recently moved into assisted living. I found a recommendation for Michele's online and contacted them about selling the set to them. I had previously gotten a bid from another re-seller and Michele's offer was 25% higher and they would also pay for shipping. The whole process from start-to-finish was quite easy and payment was made the same day they received the silver. I would not hesitate to recommend them.
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May 2023 by lourdes jaross
Thank you Michele's for being so fair with me and giving me more than 2x the value for the gold scrap Caleesi Designs on South Lamar offered me. I had a very positive experience and appreciate how professional and fair you guys are. I highly recommend Michele's on Bee Caves Rd. To any one that's ready to turn their gold into cash as I did! You won't be disappointed!
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December 2022 by Andrew W.
Dependable and knowledgeable. Honest family business. I've been doing business with them for years. They deal mostly in silver but they also look at anything that is considered an antique or valuable. Highly recommend them. They have another location in Vail if you're ever up there.
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November 2022 by Carlos A. Greaves
I was exiting the parking lot at Trader Joe’s on Bee Cave Rd in Austin when out of the corner of my eyes I see the sign “Michele’s Estate Jewelry.” Normally it is not the thing that excites this middle-aged man, but it so happens that I had just been appointed Administrator of the Estate of a close family member and not knowing much about jewelry and especially women jewelry this seemed like serendipity. A few days later I called to inquire if they did appraisals and if it would be all right if I just brought my “bags-o-jewelry” since there was just lots of stuff and I had no idea of how to separate the valuable from the fantasy jewelry to minimize what I expected would be a stiff appraisal fee. Lisa was nice, very reassuring and told me to just bring it in and they would charge me $150/hr. and will appraise as many pieces as I wanted, that the fantasy jewelry would just take seconds while the valuable ones is where the time would be spent. As it turns out Phill later told me that the $150/hr. is just to discourage people who have no intention of selling but just want a free appraisal. The appraisals cost me nothing even thought I offered to pay for all time he took checking for marks, looking at the stones, for the rubbing and chemical test of the gold, etc. It took me several visits to get through all the rings, earrings, bracelets, chains, pendants, silverware, etc. His only request was if I could come first thing in the morning or to call before to avoid being there during their busiest time. Overall, I felt the process was straight forward, well explained and Phil answered all my questions. Did I get the best possible price for the estate? I can’t be sure, but my feeling is we did Ok. Michele's Estate Jewelry and Silver is an Austin gem.
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October 2022 by C H
Hidden gem for estate jewelry and heirloom quality home finds, the team was very knowledgeable and friendly.
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October 2022 by Chelsea VL H
Hidden gem for estate jewelry and heirloom quality home finds, the team was very knowledgeable and friendly.
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September 2022 by Christy W.
I love this shop!! The owners are amazing, knowledgable and very helpful. I brought in silver and coins to get an idea of the value and ended up selling everything to them at a great price. I was very happy. I am now using them again to have a ring and necklace made. I referred them to two of my girlfriends who one is having rings sized and the other is going to look at possibly selling her art. Love that this is a locally owned family buisness!! I would recommend Michele's to anyone!!
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November 2021 by Victoria McDonald
I highly recommend Michele’s. Quick response to question, fair compensation, quick payment.
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July 2021 by Rene Freling
Second time I've worked with Michele's, same awesome service both times, not to mention the best price paid for items. Highly recommend.
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June 2021 by Bill H.
Their Knowledgeable staff gave me a quick offer for the sale of a sterling silver flatware set. The dollar amount they paid was markedly higher than other buyers, including online vendors. They made sure I understood exactly what the price was based on and made the process extremely easy.
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September 2020 by John C Peterson
Selling gold jewelry and sterling silver that our grown children had no interest in isn’t something we had any experience with. We did our research on the process and obtained estimates from major and local businesses that buy gold and silver. Michele’s in Austin, Texas was recommended on an independent website that provided a tutorial on selling but didn’t buy themselves. When we told Michele’s the number of pieces and pattern of the sterling we wanted to sell, Phillip gave us an email estimate that was 20% higher than the next highest offer. Always wary of internet transactions we did more checking and found only favorable information. Additionally, we checked with a friend in Austin who gave Michele’s very high marks. Based on an email exchange and a leap of faith (which turned out to be not a big leap and our faith was met with honesty and efficiency) we mailed the sterling to Michele’s. Within 24 hours of receipt Phillip had transferred to our account the offered amount plus the cost of mailing and insurance. Nice touch. When it came to the gold which had to be tested and weighed, Phillip did this and provided an estimate that was based on the current gold prices but considerably higher than rates we had been quoted by other buyers. Our dealings with Michele’s were fast, efficient and totally satisfying. It was a pleasure dealing with them and we will do it again if we come across any hidden treasures. Highly recommended.
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August 2020 by Chris K.
Very fast and painless process, highly recommend. Sent them pics of my old silverware and the provided a very fair quote. Sent them the silverware via UPS and received a check in the agreed-upon amount a few days later.
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August 2020 by Gerry Perlman
Called and asked if they could buff out and polish my Tiffany men’s Sterling Silver Cuff Bracelet. They told me to come over and they did it while I waited. It looks like the day I walked of of the Tiffany store when I bought it. Great People Great Service.
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June 2020 by Karen Crosby
I've been hit hard by the COVID circumstances and was looking for a place that would give me a fair price for my collection of sterling flatware. After much searching, I came across Michele's. My communications with them were prompt, friendly and accurate. They sent me an estimate which met with my expectations. I followed their directions and shipped my items to them. They sent me a check promptly at the price they quoted me, and even reimbursed me for shipping and insurance. I aprreciated their help during a difficult time and highly recommend working with them.
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April 2020 by John O.
I had some gold coins that I had bought over the years and needed some extra liquidity. I emailed Michele's Estate Jewelry and asked how the process worked. I ended up sending in pics of the coins and was given a quote. As other's have said in their reviews, I think I got a good price for my coins. The location is easy to get to with up front parking. The transaction was done in LT 5 min and i had a check in hand. I have never sold Gold or anything for that matter and found this a completely stress-free process.
