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November 2023 by Dawn S.
I stopped in to get some ribbon for a project. It was convenient but didn't have the exact ribbon I needed for my project. The store is on the smaller size compared to other stores that I have visited.
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September 2023 by Colleen Cude
Way better than Hobby Lobby! Vast selection of supplies
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July 2023 by KATHLEEN Leadford
I love my Michael's. I go probably 1 a week for something. Great people.
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July 2023 by Hayden J.
I like this Michaels :) it's organized and easy to navigate & the store associates have been sweethearts every time I've gone in
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July 2023 by Jennifer Rhima
If you want to get a photo framed, avoid this Michaels’ location at all costs. The staff were unprofessional, careless, and did a poor job at framing our picture. They also said the picture would be ready in two weeks, but when we called after the two weeks it was still not ready — it took nearly four weeks. When we picked up the picture, there were bumps all on the picture (see image below). I would recommend framing your photos at Hobby Lobby instead.
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July 2023 by Peter Cantu
Clean, well organized, and employees who actually ask if you need help. I live on the other side of Austin but will travel to this Michael's from now on. 6 Stars!
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May 2023 by Pavel Krechetov
Staff was nice and they have a wide variety of crafts materials, as expected.
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April 2023 by Frank Schwartz
I took a large photograph to get framed and they damaged it. To cover themselves, at pick-up when I brought it to their attention, I was told that the manager placed a note that there was damage not previously noticed at drop-off.There was no damage. The photographer did such a great job packaging it up. Also, Michael's takes a photo of the artwork when you drop it off. There was no way this would have been missed. Very disappointed at such lack of responsibility and accountability. I have had to reach out to the photographer and pay for a replacement.Also, on the other photograph they framed, they mismeasured the photograph and placed it in a frame that was too small. This made the photograph looked wrinkled inside the frame. I had to take to the Brodie location for them to fix.Avoid this Michael's for framing. Go to the Brodie location. Very disappointed!
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April 2023 by Viv Eliot
I always love this location. Great sales, great staff, clean store!
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February 2023 by Patrick Kennedy
Super nice staff. Lots of stuff. And it is puppy friendly!
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February 2023 by Ambroz Davis
Good clean store and organized. Great customer service as well
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January 2023 by Kurt Lapham
Rated a 3 because Michaels doesn't always have the same products every time you go in. Sometimes, they are out of it, or just don't stock it any longer. Good place for those who like to do crafts and other art projects.
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November 2022 by Cody Kyle
Clean store. Staff is helpful. Manager that helped me knew her stuff! This store has gotten better an better every visit. Super happy and will definitely be coming back.
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November 2022 by Emma Jochum
I love Michaels. But I mainly need to go there for yarn. And for some reason, all the Michaels in the Austin are on the smaller side. So their yarn selection is limited.
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October 2022 by Ιερώνυμος Κόρακας (Ron)
Low ceilings makes the place look smaller than it is; not to mention the L shape inside. Might make it a little tricky to find everything you're looking for, but the staff are friendly enough to approach you and help if you look lost. Stock is no smaller than bigger stores, maybe slightly, but most of what you're looking for would be here. The staff is "diversified", if that means anything to you. Place is clean, no issues.
