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January 2024 by Canelo Santa ana
Good service.
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August 2023 by Agustina Yanez
It is the best
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March 2023 by Illia Levchenko
Bought my first sim card here. Ladies were so nice to me. Great service!
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February 2023 by Sonia Benitez
Sales Rep.was great thank you for service
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April 2022 by THEYALLFLOAT777 13 (THEYALLFLOAT777)
Start off Robert and Phillip are the best ones to always ask for they always now what to get u going on the locations I go to always have great customer service but Robert and Phillip are the best out there in the market now when it comes to managers Lisa has always been helpful as well
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December 2021 by V Avila
I recently went in to do a sd card swap that I thought I couldn't do on my own(turns out I didn't do it right). I was stressed trying to switch over to this new phone. Connie and Phillips were so amazing at taking control and helping me with my switch, they helped direct me to find a new phone case and screen protector after asking about it. They were the best customer service I have ever had at metro pcs, great to talk to and literally took away all my stress to make sure my phone was ready.
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August 2021 by Blanca Macmanus
Very good in congress and william cannon
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October 2020 by George Castillo
Amazing, excellent service, great knowledge, and extremely helpful
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July 2020 by Gail Acree
Laurie the manager was amazingly calm and nice on my phone call for help. She informed me and never made me feel rushed. I know they are incredibly busy so I was very impressed with her.
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June 2020 by Jack N.
Just in case you are considering Metro PCS mobile for its shoddy service, its disgusting idea of customer service or its absolute inability to actually bill clients like other utilities do, I suggest shooting yourself in the foot instead. It would be less painful.
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May 2020 by Joey Campos
Long wait time just to pay a bill need more efficient employees waited 45 mins just to pay would not recommend
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October 2019 by Katherine Hipolito
Great Customer Service! Thank you!
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August 2019 by Cyndi Del Ángel Roman
Purchased a Stylo 4 on their Smartphone Purchase Plan. I was initially told I would be making 4 payments of $90 and then my payments would be $50 there after. Low and behold 5 months later my bill is still showing $90. I went in to speak to them about it, they claim to have fixed the issue, I made the so called monthly payment of $50 and now my phone is disconnected because of non payment. So here I am having to wait until they open at 10am to speak to someone because Customer Service referred me to the store. Very frustrating and disappointing
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March 2019 by Cyndi Roman
Purchased a Stylo 4 on their Smartphone Purchase Plan. I was initially told I would be making 4 payments of $90 and then my payments would be $50 there after. Low and behold 5 months later my bill is still showing $90. I went in to speak to them about it, they claim to have fixed the issue, I made the so called monthly payment of $50 and now my phone is disconnected because of non payment. So here I am having to wait until they open at 10am to speak to someone because Customer Service referred me to the store. Very frustrating and disappointing
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October 2018 by Dean Gerondale
Very helpful.
