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February 2024 by Mariadesalinas Salinas
Terrible experience when contracting their Internet service, they painted it very nicely and in the end when I couldn't apply for the discount they didn't want me. Help me. I wanted to return the equipment and they kept me off and they never gave me my money back. This is the same person, Angelica and Liliana, the four-eyed one, is very rude and haughty, conceited, foul-mouthed, no one at all, no one is competent at their job, terrible service store, disgusting staff, I'd better look for other stores because the company is good, the bad thing is the servers, some of them are sad to the customers.
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February 2024 by Edgar Garcia
Stay away from this place and Mohamed. He will sell you used cellphones as new. Manager knows about it but won't do a tell me about it. Make sure that the cell phone you buy is opened in front of you.Make sure the cell phone they sell you is new, you have to open the box in front of you. If they tell you that they are going to pick them up at another store or send you to pick them up, don't do it, when you get to the other store they will have another cell phone that is already used. Ask for your receipt because they say your printer is useless but it is part of their scam.Don't report them to the managers because they know about the problems they have and they don't say anything.Reporters with the corporation do take action on the matter.
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August 2023 by roland tambe
Here out there does the metro loses network in area like big buildings and when driving, because mine does that alot, just want to be sure if it's my phone (galaxy note 10 plus unlock) or the network so that I know which one to change.
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July 2023 by Jaylyn Jones
The lady wasn't very knowledgeable about my recently purchased Metro PCS phone and how to get it programmed with a new SIM card. She tried to tell me three separate times that I couldn't have service and each time I personally had to show her that she was in fact mistaken. As well as showed her how to find my network settings and IMEI number....
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March 2023 by Jaime Lovelace
Daphne was very courteous and polite. Previous rep had made a few mistakes, and she was able to fix all issues. Her and the associate from the corporate store went above and beyond to rectify the situation. Thank you both for helping me with ensuring my mother and son had cell service.
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February 2023 by Allan Nguyen
Wouldn't recommend coming here. The girl with the glasses is rude and unprofessional. Im here for the Tuesday mug, she personally redeems my phones and one of the phone's app didn't function like it should she refused to give the mug. The phone was on 5G and everything was working just fine. She claimed because the redeem didn't do the count down therefore she was unable to give out. What? It's not her mug that she paid for. Even after she redeemed, she did numerous times to ensure it's redeemed. What a cheapskate
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November 2022 by Fanny Dolcelli
(Translated by Google) Very good service from the girls, especially Karime who took care of me with a lot of patience and a lot of help! A raise deserves the girl(Original)Muy buen servicio de las muchachas, en especial karime quien me atendió con mucha paciencia y mucha ayuda! Un aumento merece la muchacha
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September 2022 by Francisco Gomez.
(Translated by Google) Excellent service.(Original)Excelente servicio.
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December 2021 by Olivia Gutierrez
(Translated by Google) Excelent service.(Original)Exelente servicio.
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February 2021 by George Ellison
This is not a good business fraudulent activity they act like they giving you a deal on these phones when they are ripping you off and overcharged you and sell you damages devices along with tapping into your phone locating your every move you make and don't update these phones either and then act like this lady was a manager but all of sudden she a manager when she a sale associate she doing dirty work behind closed doors they track your every move what I am trying to say let this be your last option cause they are a rip off and will sell you damages devices and will keep on harassment
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December 2020 by sumal gurung
Not worthy here wait in line for at least more than 15 mins instead of asking me first she asked to other people who come after me such a waste of time
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December 2020 by breezy ellison
Didn't provide receipt and was sold a damage phones and a tablet once keep returning I got the receipt after argue with the sales lady and we're looking at the receipt the charges didn't add up to how much they charge me. Have the proof too did a store feedback nothing happened.
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August 2020 by Christina Gabino
They are rude and only one girl every time I go i have been there three different times in five days and the three times I've been there its always a different girl. They were quick to sell us a phone but I've been back those three times because I'm having probs with the phone. The third time the girl send me to a corporate store why couldn't tell me that from the beginning. I've never had any problems with any metro stores until I went to that store. Poor customer service they do not even greet you as you walk in. Five people in line and not one time did the girl acknowledge any of us as customer not even a I'll be right with you. Very unprofessional. Other stores everyone greets you even when they are with a customer.
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March 2020 by DELFINO UZUETA.
Thank you Erika for helping me figure out my new phone from another metro pcs store.Thanks
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May 2019 by Joseph Flores
Dont waste your money here!
