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February 2024 by Frank Hodges
Today Zoey, was very helpful at helping me service issues with my phone.I recommend her courtesy to anyone seeking Telephone needs
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February 2024 by jessica bess
Thank you so much Zoe for bridging the language barrier and helping me get my new fancy phone set up with ease! You are another reason we are still Metro customers! 2/10/24
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February 2024 by dilia mejia
Zoey very excellent attention and thank you very kind I am very happy
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November 2023 by Greg Campos
Bought there home internet service and it is very unstable
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July 2023 by Jerry Lawrence
Miguel and Zoe was very helpful and professional. They worked very hard on switching everything on my new phone.
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May 2023 by Elizabeth Hale
Rude workers. I asked her to calm down and she got all defensive and smarted off. Customer is always right. Don't forget who pays your bills. Also need to be able to speak the language of your customers and prevent confusion. Never will I go to that location again. The Manager is terrible and unhelpful. When I asked for her managers number she refused to give it to me. I hope her manager sees this and responds appropriately.
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May 2023 by Kash Mir
Amazing service :) ! The staff was great and helped me every step of the way.
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May 2023 by Angel Medina
I had trouble using my phone after downloading an app and Zoe kindly and patiently helped me to fix it, thanks a lot to Zoe and Juanita!!
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January 2023 by John ormiston
I'm one of those people who don't know my phones very well, and I always run into problems and understanding my phone Metro by T-Mobile here in oak Hill in a lady who works it T-Mobile inside her name is Juanita she has been a godsend to me and she's helped me to understand my phone and help me with the problems I've been having with my phone some are network problems, such as other entities are using metro by T-Mobile to elevate themselves scamming me trying to and Juanita's always help me through what's real and what's not with T-Mobile if she wasn't there this store here in oak Hill plaza I will have already had turned in my phone and my account and never have a phone anymore I cannot tell you just exactly how much she has helped me but she has went above and beyond her calling duty to help me which is one of the main reasons why I have stayed with Metro T-Mobile I know I'll have more problems in the future and I know I need more understanding about my phone and I thank God that she's there to help me when I do have these problems Metro by T-Mobile has been good to me and I'm thankful to have your service
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December 2022 by James Ragan
Great customer service!
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October 2022 by Nolimit Soldier
Awesome customer service from Robert and Juanita
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October 2022 by Crystal
Awesome experience!!! Made my morning so peaceful. Juanita is amazing. She went above and beyond to help me. Listened to what I wanted and provided. She is very kind and considerate. Her service is impeccable. Will be going back soon just to say hi
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September 2022 by T H
Robert was awesome but the lady that was working at the same time as him was very rude and defensive where she didn’t need to be. So glad Robert came to the rescue after over an hour of being in the store! Thanks Robert!
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September 2022 by Teal H
Robert was awesome but the lady that was working at the same time as him was very rude and defensive where she didn’t need to be. So glad Robert came to the rescue after over an hour of being in the store! Thanks Robert!
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July 2022 by Bessie Andrada
Robert at Metro by t-mobile in Oak Hill is the best. He always helps me out when I need it. Thanks Robert