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January 2024 by Chris Wimbush
Nice store!
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January 2024 by Guadas Palafox
Wonderful Service.
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January 2024 by Aurelio Gomez
Best metro store around!
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January 2024 by Gloria Oviedo
Very bad
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January 2024 by Trinidad Briones
I have had the perfect experience at this store seems to know exactly what they are doing!
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January 2024 by Terry Hanson
I went in to pay my bill on 12/20 at 6: 25 p.m.I politely told the clerk that I was in a hurry and I just need pay bill. He was slow and then tried to sell me every upgrade possible. I finally told him again that I was running late and I needed to pay my bill. He very rudely shout out the amount. If this is the experience that I'm going to have I'm leaving after being with your company for over 12 years!!!
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December 2023 by Anisa Trevino
I went to metro pcs an the cashier took advantage of the fact that these Mexican men didn't speak English And overcharge them For items they didn't even get. He said that's how it wrung up but I think he was lying. He charged them for the 2 phones. They got the service and a jbl speaker. And when they asked about why he charged them for the Jbl speaker not to mentioned the speaker was $69. he said it was a promotional deal but didn't give them the JBL speaker I honestly think he' stole $69 or the JBL speaker. and didn't give him the product. He said the was jbl speaker was considered one of the phones And I think I'm going to report this to the Better Business Bureau. Because that was not right. And the only reason why I know this is because they asked for help
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November 2023 by Mr.Blonde66 Milkyway
Great Location. Customer Service is on point from my experience. Ask about their bundle deals. Get a pad added to a bundle for $15.
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July 2023 by Velma White
They're very kind and they go beyond to help you to understand about your phone So that's why we met your PCS
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April 2023 by Eric Bullet
Friendly service but didn't speak English but we managed just fine.
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January 2023 by Lizzy Ann
Your employee Jazmine very rude attitude did not want to properly help. The coverage was so poor I asked them to correct the problem told me it was my fault I had no proper service until I demanded they call customer service and correct the problem. They put a chip in a phone that was not compatible yesterday giving me no service when I asked them to resolve the chip problem they tried to get me to pay more. Unacceptable to begin with no way of communication with poor English speaking employees and then a rude young woman named Jazmine next day to make it worse. AFTER this month will try to find a better company to work with so unfortunate to be treated this poorly by Jazmine that you allow the rude talk to your customers no respect very gross.
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January 2023 by Shane Arnold
This place violates the law by engaging in bait and switch, they say acp eligible people will be able to get a router, but when you get to the store they will tell you that you also have to buy a phone plan, and that is jot covered by lifeline, so they are charging 40 to 60 dollars more for a service they say cost 50 dollars a month... And to be really honest their district manager said push the 60 dollar plans even though 40 dollar plans are advertised... This is clearly bait and switch and is being reported to the attorney general and the acp service they claim to be a participant in it.... I recorded my interaction with the staff that day on my phone, so i do have proof
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December 2022 by American Slot Tours
Very rude and nasty girls working told me like 5 different prices before finally just giving me incorrect change. When I asked where the rest of the money was they said they ran out and could not give me my change. This experience was definitely crazy. They didn't even try and hide stealing from customers. I will be contacting the BBB and filing a complaint.
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February 2022 by Mss. Tisha
Very friendly workers
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January 2022 by shae smith
This is a small store and there isn't a huge selection of phones and accessories. They didnt have the charging cable that I was looking for and I felt the prices where to high. There is no public restroom. I have also gone there to pay my bill and there would be no one even around.
