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February 2024 by Angela Nunn
I wasnt going to go in because i didnt think they would have what i want. But they did! And it was cheaper than the other two furniture stores i checked! Chris k is an awesome salesperson! Went above and beyond to make sure i was satisfied! Thanks and i would recommend buying from megafurniture!!!
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February 2024 by Danielle
Great experience furniture shopping. No pushy salesman gave good suggestions for what we had in mind and some pointers on chicken wings. Jesse did a phenomenal job and provided us with a wonderful experience.I would highly recommend for the service.
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January 2024 by Maria Mangual
I must saythat i typically avoid going into furniture stores because I do not like to be followed by the sales person. Its their job I know. However, Chris was AMAZING. I livein San Antonio and so glad I went to the Austin store just because of how understanding Chris was with my needs. I will certainly continue to come to Chris just because I know she will listen to me.Thank You! Keep up the good job.
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January 2024 by Joshua Herbert
This recliner does not recline at all! The charger on the nightstand is also broken. And to make matters worse, when I call for help, all I hear is a recording saying that the mailbox is full. I have already filed a claim with someone who actually answered, but I have not received any response. I promise, if this continues, I am just one step away from contacting Amax to request a refund.
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January 2024 by Merna Elkahly
I was looking for a new couch. Isaias greeted me and was really nice. I was able to buy a new couch that day and got delivered on time.
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January 2024 by Gillian Corona
I came here looking for a dresser and the way the store is organized made it easy to browse for what I was looking for. Everyone was so nice. Paco was very helpful and made recommendations that I didn't think of! I recommend this store for your furniture needs. Thanks guys!
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January 2024 by Alex D
The consultant at the entrance does not know how to communicate with clients.
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January 2024 by aj apple
My sales person Alex was really informative and helpful during my visit and answered every question, he got me a really great price on my new bedroom. The brunette girl at the front office was quick atchecking me out after we were done shopping. The manager made us feel welcomed with hospitality.
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January 2024 by Sergio Ruiz
Worst customer service! Alex from the design team we extremely rude and Chris Wilson the manager was also very rude. Would not recommend to anyone!
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January 2024 by Alysia Conway
If you are looking for high quality affordable furniture, and amazing customer service- this is your store! I randomly walked in here about a week ago or so and met the amazing Christine (Chris) Keeler! She was SO patient with me, listened and understood everything I was looking for, and knew the perfect pieces to show me. We spent over a week trying to find the perfect sectional that fit all my needs, while still being in budget, and fitting my layout. Chris found me 3 perfect options and I had an extremely tough time choosing. She is extremely knowledgeable with everything in the showroom and very responsible with all of the (millions) of questions I had to pester her with ?My entire experience from start to finish was nothing short of amazing.Chris Wilson helped me with my transaction and was so nice and friendly/ patient as well.I love the friendly pressure free environment of this store and I will recommend Mega Furniture to all of my friends and family. If you are looking to purchase furniture or mattresses of any kind, make sure you come in to ask for Chris Keeler.
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January 2024 by Elizabeth Rooney
Waste of time and money. Couch arrived broken, and the delivery guys insisted I had to keep it until a tech could come to fix it. Had to wait nearly a month for the tech to come and six weeks later I still have a broken couch. Contacting customer service has been a nightmare and the store has been less than helpful and won't accept a return.
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January 2024 by Renee Martinez
Chris was amazing helped us get a new dining room and awesome discounts !
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January 2024 by Michelle Ramos
Jesse, and the other workers here are awesome!!! And, they will help you get financed.
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January 2024 by Christopher Wilson
Great selection on multiple name brand products at the best prices. Staff is very friendly and professional. Highly recommended before you buy elsewhere.
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January 2024 by Grace Soto
Save your money and buy name brand! Our couches delivered were not like the display we tried. We had to buy extra stuffing in the pillows, within a few months we had to put support rods under the cushions to not sink so bad. They are so uncomfortable. The arms of the couch also snapped when leaned against. It was the worst $1700 spent!!! We will Not Ever Buy from here again.
