Maxwell Ford Service Center in Austin offers a wide range of vehicle services for all makes and models, including Ford vehicles. Customers appreciate their friendly and attentive staff, with advisors like Cindy and Megan providing knowledgeable and clear communication. The service team is experienced and capable, with mechanics who know their work and can handle issues efficiently. The staff is accommodating, even for out-of-state customers, making sure urgent needs are met quickly. The dealership provides convenient options to schedule service online, in-person, or by phone, and also offers services in Spanish. Many customers have had positive experiences with their advisors, such as John Evans, who consistently takes good care of clients. The team is praised for their honesty, patience, and dedication to customer satisfaction. Whether for routine maintenance, repairs, or special requests, Maxwell Ford Service Center is recognized for its professional and caring service, making it a trusted place for vehicle needs in the Austin area.
I worked with Dylan on a trade in and vehicle buy. I cannot hound enough on the professionalism he showed. I absolutely hate pushy sales people, and when working with him, i honestly felt he was working on what was best for me. I probably took too much of his time, but im very grateful he stuck with me through the process.
October 2025
Joe Petrash in sales and Diego in finance were awesome, kind, and knowledgeable! Great experience and I’m loving my bronco!
October 2025
I took my truck for an oil change. They took my money and returned the truck without any service. This was yesterday. The Ford app also mentions oil level at 63% after paying a 100%. Scam!!