-
November 2023 by Pete Newton
There is absolutely NO reason that you should need my phone number, email, License plate number, and driver's license number and multiple signatures to buy a mattress!
-
November 2023 by Gyrone “SQUREL” Scott
Nothing Short Of Very Accommodating
-
October 2022 by Bobby Galvez
We needed a new mattress. Store manager Laura listened to our needs, recommended a mattress-in-a-box and we went from the store to the warehouse about 5 minutes away to pick up our mattress. Nice and easy and good value.
-
August 2022 by antonio esparza
Showed and taken care of right away.picked up mattress,they put on my truck.good attitudes
-
June 2022 by JETS
This place is awesome has really comfy mattresses was able to find my mattress just like that
-
June 2022 by Pop Corn
Over priced and bad customer service
-
March 2022 by sarah b
I’m not sure where they hired their employees from…… let’s just say if you’re planning on picking up a mattress from here, allow an extra week for their incompetence. Even after confirming my order number and pick-up date twice, with two different employees, they still messed up. My parents were doing me a favor by going to pick up my mattress while I was out of town, and when they arrived, my mattress wasn’t actually held so of course they didn’t have it in stock. It’s a shame because my salesperson in the store was super nice but dealing with these people has ruined the experience. You would think after spending thousands of dollars with them, they would try a little harder on the customer service front. And I don’t even care about warehouse employees being friendly, I mean just simply doing your job. Hopefully they actually deliver my mattress on time this week, but I’m not holding my breath.
-
February 2022 by Katie Thomas
Great experience at the store to buy mattress but HORRIBLE service at the Austin warehouse. Rudest and most unhelpful MFs! Would NOT recommend picking it up from the warehouse!
-
November 2021 by Janie Huff
Got a great deal at the store but had to pick it up at warehouse. No big deal but when I got there I waited for a while and people there just didn’t seem to care about customer service. Not good for service folks. I expected better than that.
-
September 2021 by Mckenzie Smoak
We get a call the day before that our mattress protector is out of stock. Took off work the day of delivery & the truck has the wrong adjustable base frame & only one HALF of a split base frame!! How is a mistake like this made !? Called the store to only get ‘sorry’. I will NEVER do business with this company again or recommend them.
-
June 2021 by Yuri Lopello
Fast and friendly service.
-
June 2021 by Prasanna Mondkar
Efficient nd Fast. Time taken to pick up the order after providing the bill was literlly 10 minutes ... awesome.They ask Vehicle Plate No., so memorize it.
-
April 2021 by Anita Henderson
Always a pleasure doing business with you all :-)
-
February 2021 by Brooke Schmalfeldt
Great customer service very helpful friendly and patient!
-
November 2020 by Mckenzie Brown
We get a call the day before that our mattress protector is out of stock. Took off work the day of delivery & the truck has the wrong adjustable base frame & only one HALF of a split base frame!! How is a mistake like this made !? Called the store to only get ‘sorry’. I will NEVER do business with this company again or recommend them.
