Luu Auto Repair is a family-run business known for honest and reliable service. Customers appreciate their top-notch work, fair prices, and clear communication. The shop has a reputation for being thorough, trustworthy, and professional, with many clients returning for years despite living far away. They are especially praised for their honesty, as they avoid unnecessary repairs and up-charging, which is a relief for many, especially women who have been taken advantage of elsewhere. The team, led by Don, is described as kind, helpful, and expert, providing excellent customer service and quick turnaround times. The shop is capable of handling a variety of repairs, from troubleshooting issues to replacing power steering racks, often completing work the same day. Customers also highlight their ability to find solid used cars, further demonstrating their commitment to customer satisfaction. Overall, Luu Auto Repair is trusted for their professionalism, care, and the quality of their work, giving customers peace of mind that their vehicles are in good hands.
Mr. Luu, is the sweetest kindest and honest business owners I've ever met. As a woman I've been taken advantage of when it comes to car repairs.
August 2024
Great experience. Able to diagnosis quickly. Upfront on issue, timeline and repair cost.
August 2024
I've been here a few times, customer service and communication is great! The mechanic service has troubleshooted a couple issues and provided fixes to keep my Lexus running smoothly. Would recommend to anyone.
