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June 2024 by MANUEL GOMEZ
I typically purchase my supplies from Home Depot, but I recently visited Lowe’s to buy some paint. I was impressed by the knowledge provided by one of the store associates. Her name was Frances; she greeted me with a warm smile and exuded positive energy. The service was efficient and swift. I’ve recommended this particular Lowe’s location to my fellow builders. Thank you!
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June 2024 by The Real
Best customer service ever
Thank you for the night shift store manager she used to supper helpful
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June 2024 by Archie Jordy
Be nice if you had customer service in the store.
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June 2024 by Katy Woodruff
They have everything I'm looking for. They have very nice and helpful staff. They provide veteran parking and discounts for veterans. What's not to love!?
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June 2024 by NEOWNOV BXTELADE
Full of incompetent employees. They don’t know where anything is, whether that be merchandise or push carts. Don’t know the procedure to pick up bags of soil out front. Don’t know how to get pricing for things. When it’s clear they don’t have an answer to something, such as what the price of a specific item is, there is no initiative to get the question resolved. So much of my time is wasted waiting on employees to do their jobs.
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June 2024 by Deborah Marr
I see lots of employees with a vest on but no one available to help you find something. I'm in here all the time too.
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June 2024 by RNK Mexican
Very organized
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June 2024 by Cassidy Ryon
Staff were super helpful!
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June 2024 by Crystal Sisneroz
I purchased a refrigerator from this location which included free delivery and installation. The delivery/install people refused to take the refrigerator through our double front doors, due to a single step up to the doorway and insisted on going through the garage. When finding the fridge could not fit through the garage doorway to the house, they insisted that it would fit after removing the door. They removed the door against my suggestion and the fridge still would not fit! They ended up going through the front door anyways.
They managed to install the fridge hardware over the protective plastic film so I ended up removing and reinstalling all of the handles anyways. They then claimed that they were unable to complete the install of the water line and I was forced to hire a plumber to complete the job at same-day rates. They then left without reinstalling the door from my house to the garage. When re-installing the door, we noticed that the screw-holes in the door frame had been stripped by improper removal of the door, necessitating a replacement.
Not only did the delivery/install folks NOT finish installing the fridge (beyond plugging it in), they removed our door after arguing with us, damaging it in the process, and then ran off without reinstalling it.
Calling Lowe's customer support was a wasted effort which saw no real solutions offered, hence the review.
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May 2024 by devon magocsi
Ordered a new fancy toto bidet toilet. Shipping to the store was a week from when we ordered. All good.
Well, 2 days later, we are notified that it arrived and was ready for pick up. We get there, open the boxes to inspect, and the bidet/seat portion of the order is missing, and they can't find an answer to where it is or when it will be delivered. Also, the toilet is smashed to pieces.
The only thing they were able to do was refund the order, but we have to go home and re-order on our own. The idea that Lowes doesn't seem to value their customers enough to make it right when an error like this occurs comes through loud and clear in my experience today.
I will say, though, Josh, was helpful in going through the boxes and finding the damaged toilet bowl, and I do appreciate his time and efforts.
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May 2024 by Ketta Williams
The young lady at the returns desk paged someone to assist me on aisle 4, but they never showed up. I guess they were on break or helpinganother customer. No biggie. Anyway, I found what I needed myself. When I saw John, I asked him if I had the right product, he said yes. Stevon assisted me with the other items that I needed. He was very helpful and knowledgeable. He told me that if I needed anything, just let him know whenever I visit the store again. I went back the next day and John helped me look for the screws that I needed, but they didn't have them at Lowe's, so he gave me suggestions on what to do. He showed me the different tool sets to purchase. He was very knowledgeable and helpful about the product. He told me to come back by and visit the store again and ask for him if I needed anymore help. I strongly suggest to come to this location if you need help with anything.
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May 2024 by Troy
Friendly staff, sufficient supply of the product I need.
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May 2024 by Craig Flentke
Good service, friendly customers contact decent price
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April 2024 by Rosendo Rivas
Good place.
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March 2024 by Mythic Guitar Company
Usually has what I need
