-
January 2024 by BC2
Signed up online the other day in order to rent a space at Life Storage. The following day I received a welcoming phone call from I believe her name is Day and sorry if I got your name wrong. She was upfront with me about the costs and just made every thing simple and easy. Looking forward to moving my stuff in this coming up Friday!
-
January 2024 by Patricia Hernandez
Day was absolutely the best she was patient, very helpful, so sweet & Norma was great as well these 2 ladies together really made my day & I feel at ease with my belongings in this storage facility I’m so glad I picked this specific Life Storage
-
December 2023 by Damo Villarreal
Norma’s customer service skills were amazing! I definitely recommend coming to this extra space storage. Very adorable and nice environment.
-
December 2023 by Tyler Anastasia
Great experience with Norma at the desk. Made it very easy to check in and rent. Also you cannot beat the price of this unit. Moved from Public Storage because they kept raising the rent. Would recommend looking here for the next unit!
-
December 2023 by Anna Barber
I have rented space here twice now and both times were excellent experiences. Norma was a total gem to work with, you can tell she truly cares about the customers. The facility is clean, secure and the sign up process was simple as could be. I felt very comfortable leaving my belongings here.
-
December 2023 by Linda Flores
I'm so grateful for Ms. Norma Hunter customer service. She was very helpful and patient on selecting a unit space. I give her a 5 star.Thank you Norma!
-
November 2023 by David Ashworth
Norma is outstanding and always friendly and helpful. If you need storage and excellent customer service; this is the place.
-
November 2023 by Michael S
Everyone that I've spoken to has been great to work with. The gentlemen in customer service I spoke with over the phone were knowledgeable and helpful in answering my questions about this location, pricing, etc. Norma took the time to show me around, explained how the facility works, and further addressed my other questions. The process for getting a unit was straight forward, and so far it's been a good experience.
-
October 2023 by Judy Yhu
Had a unit at this location for years, but we had to move. Will miss Norma the most for great service! Took care of things we needed as soon as possible and super friendly!
-
October 2023 by Alek Warwien
Norma is awesome! She really goes above and beyond in taking care of her customers. Norma, thank you for all your help and making my moving process so easy.Something else I value is this storage spaces cleanliness and how well it’s maintained. Definitely a happy customer!
-
October 2023 by Rain B
Norma helped me get one of the last units on the first floor. She was extremely helpful and wanted to make sure I acted fast on this. Great doing business here!
-
October 2023 by Alexis Mulholland
I had the pleasure of working with Norma on trying to gain access to my company's storage unit. Of course with lots of turnover at software companies in Austin, this is not a very straight forward and simple ask. Norma was very pleasant and has really gone above and beyond to help me regain access to it. 10/10 would work with Norma again
-
October 2023 by Seth Allen
Great place and experience with Life Storage, specifically the Braker Ln location. Miss Norma H at the front desk was extremely helpful getting me into a unit, she went above and beyond helping me and it’s much appreciated. Braker Ln Life Storage is a business I’ll be recommending for sure.
-
August 2023 by Mary Marcum
Norma is great! Super helpful getting us all setup and gave us all the info we needed. The facility is nice and clean.
-
August 2023 by A. May
I’ve been storing at Lifestorage (formerly Braker Storage) for years. The facility is very clean and secure, both are super important to me. Norma is the manager there and she did me a solid, helped me save some money. It’s the best facility in Austin that I’ve found and I definitely recommend Lifestorage.On a side note, stay away from Public Storage if you’re considering them. Their pricing model is predatory and they’ll price you out of your unit.