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March 2024 by Eddie Reese
The management at Life Storage on 1st St in Austin has been fantastic! They helped me with my monthly rate after a very large increase and saved my business with Life Storage. The whole process has been easy and customer friendly.
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March 2024 by Nicole Garrison
Friendly and helpful. Easy to register!!!!
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February 2024 by Cameron Ruemler
Awesome staff! Would recommend everyone to choose to do business here!
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February 2024 by Colton Cooley
Seamless experience. Staff was kind and very helpful. Will definitely be a returning customer
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February 2024 by Gilbert Gonzales
he was so nice and helpful.gave us just what we needed.excellent, clean thanks u
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February 2024 by Jenna Barrett
The customer service was great and the staff were very helpful and informative on my options for renting here!
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December 2023 by Eliza Santander Arias
Loved the customer service that was given by Representative. He took his time showing me different available units. He helped me setup my account.
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December 2023 by Donald T
I don't really do reviews but I had to relate my experience with Life storage on first and William Cannon in Austin Texas. Everything was so simple I didn't even have to stress or prepare or anything. They did all the paperwork had it ready within 15 minutes emailed it to me and it was done. When I got to my storage unit I found it clean without any sign of insects and spider webs and it was extremely clean with a lock waiting for me. The experience was so simple the only thing I had to do was figure out how to do that DocuSign which I still haven't figured that out. Life storage gets five stars for me,, Ya'll
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December 2023 by Christina Garcia
Shasta was so helpful with helping me getting the right unit for my budget. She was also very friendly which made the whole visit comfortable.
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December 2023 by CiCi Parsons
No problem! Easy storage w no issues! Gus is the best-always friendly & helpful!! Highly recommend!
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October 2023 by Jayé Maverick
I was unaware of the price increase and I was a bit stressed. Candice helped me out and I couldn’t be happier. Thank you so much for your patience and kindness
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October 2023 by Latossha Tifre
The new management, Extra Space Storage, has been wonderful unlike the previous management. Daniel has excellent customer service skills and he has helped me navigate all of the problems that I had while the old management was still in place. He is kind, caring, a great listener, and very patient. My storage unit was broken into several months ago, and the previous management hardly did anything to help. They left me to navigate everything on my own. They also didn't have good security measures in place.They even charged me for a new lock after my old locks on the unit were broken. Also, the AC went out on our units, and the old management did nothing to help. The new management gave me a discount on my unit because of my being without AC for months. The old management was also charging me close to $200 per month for a storage unit about the size of a one car garage. I am thankful for Daniel at Extra Space Storage.
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October 2023 by Hannah Reyes
Great customer service, willing to work with you.Super smooth process, great people#HUGE shout out to Candace!girl is hella on top of her game, super professional, timely efficient, ALL thatthank you Life storage!
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September 2023 by Miguel Ontiveros
I went in today for only information about renting a unit, and after talking with Daniel, who was extremely helpful, very knowledgeable, and such a kind person, I ended up deciding to rent with Life Storage, as this is the best experience I’ve had yet!
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August 2023 by Adella Cano
Your front specialist Daniel was amazing to talk to. He took the time to help me understand all the changes and explained thoroughly the promotion and was kind enough to show several units.