-
September 2024 by Samantha Yager
Jerry, Juan, and John were all so helpful and polite. The entire process was smooth and I never felt pressure. Superb customer service!
-
September 2024 by Andrew
This is the best dealership in Austin! Everyone was so helpful and friendly. Shoutout to my man Drew! Couldn’t have asked for a better salesman! Couldn’t be more happy with my NEW TRUCK!
-
September 2024 by Darrell Carothers
My experience with Lee Johnson Ford has been so great I've been rolling rolling rolling rolling!!!
-
September 2024 by Liz Saldana
My experience was amazing no stress Jerry Bustamante Leif Johnson Ford was very professional and knowledgeable. I had the best experience from any other dealership.
-
September 2024 by John Bartholomew
Good service department. I've been having my car serviced there for almost 9 years.
-
September 2024 by Juan De La Fuente
Jason was great. Explained all that was needed and was done when promised. Thank you
-
September 2024 by Jeff Surles
Leo Light made buying a truck as easy as picking up a bag of mulch from Home Depot. Everything was so easy from custom ordering to picking it up. No mandatory needless add-ons that you don’t want to pay for. He’s also quick to respond to any questions you may have. 5 stars!
-
September 2024 by Domingo Granados
This is for the service department, I brought in my mustang because the anti theft light was on and keeping me from driving I just replaced the ignition switch and transponder that reads the chip in the key in hopes that it would remedy the issue, I figured well I’ll leave the panel off so it wouldn’t be such a hassle for the technicians they are of course certified and know what they’re doing. No that was not the case I was told that it would be 1200 to put back together then the 225 for the diagnostic then when I declined because that’s just crazy they still charged me a diagnostic fee to get my car back, they couldn’t even be bothered to pass a jump box to roll up my windows as the battery died in-tow to the dealership they did put a piece of plastic over the windows so there’s that I guess
-
September 2024 by Trenton M
I would like to take a minute to tell you about my experience with the sales staff during my visit on 9.2.2024.
The people here are great. Frank Castro was my salesman, he was very upbeat and energetic and made me feel welcome to your dealership. Because of him my visit and deal making was very enjoyable. Frank answered or found the answer to all the questions I asked and he was polite and engaged conversation with my daughter (12 years old) as well as her friend and my wife. I believe he made everyone feel welcome. Your finance manager Wesley Staton is knowledgeable and patient with me explaining all the warranties and insurances that were available for purchase. Wesley made sure I understood the financing, fees, and documents we were signing. Making a deal with your dealership was quick and easy. Both Frank and Wesley made me feel like I had been doing business with your dealership for years.
We enjoyed our time at your dealership and even though I only mentioned a couple of names, everyone that we came in contact with were very polite and had a great attitude.
You have a great staff, I look forward to doing business with Leif Johnson Ford again.
-
September 2024 by Dave Sommers
2018 F150 with 85K miles had rattling noise when starting. They replaced the timing phasers and had it done in 3 days. No more rattle and it was covered under the Ford extended warranty
-
September 2024 by James Jones
Very efficient process for an excellent deal on a new vehicle. I am extremely pleased with the outcome.
-
September 2024 by Eric Front
Just wanted to say service manager Brandon Large took great care of my Ford Lightning and me for my regular service maintenance. Found a bunch of recalls and installed all of the parts in a timely manner. Great communication in letting me know the ETA of completion of my vehicle. I can comfotably recommend Ford Electric Vehicle service and F150 Lightning EV owners to Brandon Large at Leif Johnson.
-
September 2024 by Ricardo Wright Jr.
Purchased my vehicle almost two years ago. I had no choice due to a part my previous vehicle needed that was on back order for 6 months which resulted in me trading the car in. I am so upside down in this loan that no bank would even refinance it for me. This experience has ruined me financially and I should’ve known it was gonna be some BS when the ‘president’ called me and promised to get me in the vehicle I was interested in. Now I have no idea what to do to get my payment lowered. Just evil and disgusting work from this dealership. DEFINITELY DO NOT RECOMMEND.
-
August 2024 by Chris Couture
I would give a 0 if I could. First when I was negotiating my purchase the sales manager told me I had to get the LoJack (waste of money). Then daft forward 3 weeks later my car with 1013 miles on it would not start 3 days later they fixed it telling me the LoJack was installed incorrectly and all is well. Need I mention I did not want LoJack in the first place. When I got my car back I was driving home and noticed something. Hanging from under the steaming wheel and lo and behold it wa the LoJack. So a week later to the day I am done at the gym went to my car that now has 1180 miles on it and it will not start again all sorts of warning lights on. So I grabbed the LoJack box and removed it from the wiring harness and all of a sudden Tada the car runs perfectly no warnings. Don’t fall for the sales managers sales pitch. All they want to do is sell you stuff you don’t need for god aweful prices.
I should mention Will the sales guy was awesome and so what his co worker that assisted me on the day of sale but the rest of the people are sub par at best.
Avoid theses people like the plague
-
August 2024 by Faith Castelan
I definitely Recommend Leif Johnson Ford!! If you are serious about purchasing a vehicle, this is the place. Top tier teams such as salesmen like Maurice, finance guys like Ryan, and the sales manager Juan that tell you everything you need to know about your purchase power. You cannot go wrong! Thanks guys!!
