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November 2025 by Laura
I’ve shopped at Kid2Kid for years and actually want to support secondhand. I also spent nearly 20 years managing retail, so I understand the chaos of inventory, staffing, sick calls, and customers who think hangers magically move themselves. I know what “we’re short staffed but we’re trying” looks like.
This location isn’t that.
This is “we gave up a long time ago.”
The merchandise is rough. Dirty shoes, mud on soles, clothes that are worn to the point of retirement. Not just gently used. I mean “these lived a long emotional life and saw things.” I shouldn’t feel like I’m digging through someone’s cousin’s garage sale to find one clean item. Other Kid2Kid stores manage to curate, clean, and price fairly. So I know it can be done.
Then there’s the shopping experience. There are no kid-friendly carts to keep little ones contained. You’re given these tired, ancient store strollers that look like they’ve survived a zombie apocalypse. I would honestly put my toddler in a cardboard box before I’d use one of them. Germ city doesn’t even begin to cover it.
The moment that really did it for me was watching staff turn families away from the bathroom. A children’s resale store. That won’t let parents or kids use the restroom. Nothing says “we don’t actually care about families” louder than that. I’ve had to clean bathrooms after football-team field trips and post-Black Friday chaos. It’s part of the job. Not a reason to turn customers away.
I’m not asking for perfection. I’m asking for basic pride, basic cleanliness, and basic respect for the people who literally keep the lights on. I left this location wondering how the team clocks out at night thinking, “Yep, we did a good job today.”
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November 2025 by steffanie recinos
I found exactly what I was looking for at the right price for my two-year-old! Kid to Kid has great quality items, fair prices, and a nice selection. I’ll definitely be coming back!
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October 2025 by James
went around 6:30pm because I work all day and wanted to take my wife to look at some cool baby items we were recomended by a family member and wanted to check them out and when I got there the people closed the store 30 minutes early?!!!! that's insane I get maybe 10 minutes but 30 minutes is unacceptable, so I finally get the ladies to talk to me and they were super rude and she was telling me shes been working 14 days straight ! okay me too but don't have your sign up saying closes at 7pm if your gonna close early because your tired like this is unacceptable and she needs to get in trouble or fired because I'm sure I'm not the only one she was extreamly rude to and if this is how you run a store then I want everyone to know about it so they don't come here
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October 2025 by Meaghan Duff
I really like it there! They have adorable clothes and the store is well organized.
I like selling there too!
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October 2025 by Madi
i dont know what happened to this place. the prices are absolutely insane. good luck finding anything thats in good condition for less then 8$ for a piece of clothing. just sad. the one in south austin at still has some sense. idk why this one is so ridiculous. just avoid. might as well shop at a boutique.
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September 2025 by Dianna Ontiveros
The prices are unbelievable. I love this place.The employees are very friendly and helpful ! I LOVE THIS LOCATION. The customer service is extremely friendly and helpful. I live in South Austin but I prefer this location hands down.
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September 2025 by Payton Coker
Thanks for 1$ for 2 complete outfits what a waste of time don't recommend by the way they don't take onesies only pants and tops but they must match😡 WONT BE GOING HERE AGAIN.
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September 2025 by Maribel Perez ulloa
We always find nice things, and the girls are always very kind.
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September 2025 by mayra nunez
Sold some clothes here and got a decent return.
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August 2025 by Destiny DeLeon
Love coming to this location! Friendly staff, Good selection with merchandise! Helpful with buys when taking in my clothes! Just all around awesome!
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August 2025 by Aaron Roman
Wished it had some older kid stuff. Up to about size 14 is the cutoff. But has plenty of good deals for younger kids items. Very well organized and taken care of. Many places even retail stores often have a mess.
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August 2025 by Josh McAdams
Lots of great choices and very organized. We always look at places like this when shopping for back to school clothes. The really make sure the clothes and items are of good quality and not damaged.
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August 2025 by Sally Salome
Kid to Kid is a gem 💎 especially with multiple kids to dress.
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August 2025 by Melissa Campbell
Love Kid to Kid! Great items for much less than buying new...and some items are actually brand new!
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July 2025 by Timothy Klingler
Place is a waste of time!
Have to pay to donate, ok
Then they wouldn’t expect anything even if 90% of our things are brand new
If your going to donate please look up a reputable establishment or donation center
Go to goodwill if you have to.
