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January 2024 by Errol Bonite
Can't complain great place
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December 2023 by Ph Hp
They were prompt, courteous, and professional on the phone but didn’t stock nor could get what I needed
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August 2023 by Memphis
Worst parts store ever ... Don't come here unless you want to get ripped off and talked down to! The receptionist nor the warehouse workers know what they're doing!
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June 2023 by Summer Stratton
Over priced parts, can get OEM for just the same price. Long waiting time for picking up parts. Staff is rude and most parts are ordered wrong for lack of knowledge. High turn over…higher management should look into why people are leaving. Look into all the negative reviews and complaints. It starts with (training- maybe the management is the problem there)
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April 2023 by Omar J
I’m old Costmer at this place but lot stuff changed first think I’m returning core is been almost one hour to do that no Costmer in line or anything I said good morning 3 Tim’s no one answered come on people even the guy who bring the part to the front nope this the last time I be here thanks great customer service
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March 2023 by Roy B.
Good... Benefits for the first maybe few months of working there everyone will seem really helpful. Bad... training very little excepts a lot Manager's lots of them no care micro Lana (many personalities) mark (thinks he knows everything) Josh (could be a good manager-but have too many people butting in) Chris (likes to say nasty things to women) David (nice in front of people but behind closed doors he will lie) Joey (good guy the other managers talk bad about him.) Employees high turnover. The ones that have been there for a long time there is a reason. I would talk to customers how they are treated. Cause you will be dealing with that all day. They don't care about their customers.
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September 2022 by Hunter Pekrul
Good business
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April 2022 by Abraham Alaniz
I am a walk in customer and I had a very bad experience that started when trying to order my part. It was supoosed to there the next day at 8:00 am but it "missed" the truck and will be delivered the next day amd I will receive a phone call. The part finally arrived 2 days later and picking it was even worse. 50 mins later I found out that they pulled the part and lost it. Turns out a driver took it and luckily brought it back before they closed. Luckily, we deal with them out of necesity.
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May 2021 by Larry Bell
I bought a bumper for my vehicle with the specified year, make, and model as they request upon my order. I paid cash money; to have a totally wrong bumper sold to me. The part number isn’t in their system which means they never gave me the part they sold me on the invoice. I was also explained how it’s non refundable because I bought it in December. They was told “you have to check the bumper before you leave”. I’m not a mechanic so how would I know what I’m looking for? It’s the company’s responsibility to make sure their customers get what they’re paying for isn’t it? Thanks. I’ll never refer this business to anyone.
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February 2021 by Raul Garcia
Keystone has awesome coverage of automobile auto parts great prices,the team there is very knowledgeable about cars and Kim is ready to help her customers
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September 2020 by Sheradon Edwards
Good place for car Parts and truck parts
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August 2020 by Franky A.B
Perfect place to buy new and use auto parts, Great service from George and KIMBERLY ?
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July 2020 by Lia
I had been frustrated called about 10 different local parts places in Austin locally desperately looking for my car mirror no one had it. I was about to get one shipped out of state for double price! I redirected to a local auto store since out of state wouldn't get back to me on how to get it shipped. Then walked into an auto store who also turned me down ..Luckily another shopper heard what I needed referred me to this place. The lady on phone was super fast, friendly and told me they could have it shipped in 2 days and for less!! I will gladly refer others GREAT SERVICE , thank you so much!!?❤
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January 2020 by merad alsaadi
I gave them 5 stars before but I don't know what is happening with their old stuff I was making the order and pay by phone, so when I come I just pick up my parts and leave.
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January 2020 by James Dominguez
Great place to buy new after market parts
