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February 2024 by Court Dabarber
This was a great easy experience usually go to take 5 but needed oil change was happy to see so many friendly faces and they were efficient and great couldn’t have asked for a better team thanks Victoria and the rest of the team here today thank you all of your hard work and amazing customer service will be returning.
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February 2024 by Grant Tunell
Great experience, the assistant manager - Torrie, was a rockstar.
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February 2024 by Kat
I came in needing help getting a stuck window up. They checked it out no problem, gave me a quote I couldn’t currently afford but they gave me solutions. Along w that they did their best to tape up my window since it’s going to rain tomorrow. Y’all I called some other shops and they would have charged me ~$189 just to check my issue out. Jiffy lube 4 love 4 lyfe. Good nice, friendly people to work with. Get over here if you need help. ??????
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February 2024 by Yury Pats
Would definitely visit this place again.
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January 2024 by Bertina Schreiber
Jiffy Lube, Cedar Park on FM 620 was open on Saturday and I suddenly realized we needed new brakes. Their tech arrived ten minutes later and we were on our way an hour and half later!! So glad you were open and available. B. Schreiber
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December 2023 by wissam el jaouhari
I recently had the pleasure of experiencing top-notch car care services at Jiffy Lube, and I couldn’t be more satisfied with the outstanding customer service provided by Ben. From the moment I arrived, Ben went above and beyond to ensure a seamless and pleasant experience. His attention to detail and professionalism were truly remarkable. The car care services at Jiffy Lube were efficient, and Ben’s expertise and friendly demeanor made the entire process a breeze. I highly recommend Jiffy Lube for their exceptional services, and a special shout-out to Ben for making my visit truly memorable with his outstanding customer service. Five stars all the way! Thank youWissam Al Jawhary
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December 2023 by Andrew Watson
Very clean and professional location. I appreciate the time they spent to do my inspection (as well as oil change) and their advice worked and I was able to come back and pass inspection the 2nd time.
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November 2023 by Loretta Leong
Jiffy Lube is chock full of wonderful staff who are top notch knowledgeable.They've come to my rescue time and again.In today's world of no help at gas stations if you need oil - Jiffy Lube!Today, my car kept telling me on screen I needed lubricant, it was Low.So, where to go?Jiffy Lube!!!I was taken care of so quickly and professionally.Kudos to the Jiffy Lube team at 620 and Anderson Mill!Thank you!
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November 2023 by susan butler
Went in for an oil change. They kept forgetting to top off all my fluids. I had to remind them twice. I would have paid for partial service if I wasn’t paying attention myself. One of the fluids was coolant which was wayyyyy below the limit according to the staff but they didn’t check it until I asked them to. I was not aware it was low and this could have potentially damaged caused damage to the car because I would have assumed it was checked (since it’s included to check with the oil change) Staff admitted they didn’t check and apologized. Please be more attentive.Service: Oil change
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October 2023 by Alejandra Garcia
Excellent service! I have been taking my cars to this place since 2015 and they always done an excellent job. I highly recommend it, also the location is in an accessible place and the waiting time is very short.Services: Tires
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September 2023 by jesse keenan
I was very happy with the level of service provided by "QualTech Automotive".They were professional, quick, and courteous. I was only inside the lobby for about 30 seconds before they asked how they could help me.My car was inspected and I was on my way in under 20 minutesWith that being said, I must admit, I stopped by two different inspection shops earlier in the morning before stopping by QualTech (Jiffy Lube and Jiffy Lube). My experience with both companies was not so good.The first inspection place didn't open on time and after waiting in the parking lot for a few minutes I was greeted by someone who let me know that the inspection person wouldn't be in until 2:00 p.m. They proceeded to tell me why they weren't there and why they personally had limited availability throughout the week.The second inspection place was open when I arrived, but no one came out to greet me so I went inside to the lobby. Three different employees were standing around in the lobby and carried on with their conversation as though I never walked into the room. I intentionally made it a point not to greet them first. Seeing that I'm the client, it made sense for me to standby and wait to be greeted. The three gentlemen went from the lobby to the office back to the lobby, and continued with their conversation like I wasn't there. This whole time, I was standing within 3-6 ft from the group, facing the counter while staring at the computer.After standing there for 9 minutes, one of the three gentlemen finally greeted me and asked how my day was. I answered and asked how he was. He responded with, "just hanging on". Okay.The gentleman behind the counter then pointed back towards the bay at the mechanic who would be conducting the inspection. He says, "That's the guy who does inspections so he'll be the one to help you out". I asked, "with checking me and cashing me out?". "Yep, he's the inspection guy so he does everything that deals with inspections" (I guess that doesn't include greeting or acknowledging people when they walk into your establishment). I stood and watched through the window while the inspection tech continued eating his breakfast out of a styrofoam container ne t to the inspection bay computer. I stood and watched for what was a long 3 minutes. At no point did he look up or mind any attention to the fact that I'm the only client in the store and that I've been standing around for 12 minutes. In all fairness, I did park directly in front of him when I pulled up and even said hello as I walked into the lobby. I'm sure he thought I was just there for a tour of the facility.At this point, I took my keys and walked out of the store.Thank you for creating a warm and welcoming environment for your guests Jiffy Lube. My next stop, to your Google profile to provide the same feedback on your review page.QualTech, it's obvious to me why your ratings are as high as they are. I've lived down the street for the last 12 years and will begin exclusively using your shop for all of my family's automobile maintenance needs.
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September 2023 by Corilynne Voudouris
Bradley and Steve sooooo efficient polite courteous fast. Steve very very very very knowledgeable regarding difficulties I was having with my carCome here ask for them Had oil and filters taken care of and inspectionCoriService: Air & cabin filter replacement
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August 2023 by Mi Si
Clean and professional. Only in for inspection. Fast service had me in and out in no time. Great place. Professionalism A+
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August 2023 by Nicole
This Jiffy lube location is the BEST!! I’ve been going to them for over a year and have never had a bad experience. I need to take a moment to mention the whole staff that helped me today and give them a thank you for welcoming me with a smile and being thorough and efficient. So thank you Jordan A., Bradley, Victor, Steve, Titus, and Thibauit. I’ll be back… and to everyone else I highly recommend this location.
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August 2023 by Brittney Fernandez
Had my oil changed this morning, Thibquit did a great job, took extra time to top off my fluids and check my tire pressure. The whole team delivered an excellent customer service experience, they were very helpful and attentive. Thanks y’all!
