“I have a car loan from here and it been great the understand when I get a couple days behind and I appreciate that a lot thanks keep the wonderful work all u wonderful people do for the clients”
“I have been Charles Schwab customer for a long time and always had a great experience with their customer service!This time I had to deposit a large check and was running a little late leaving work. This branch was closing doors at 5:00 PM and I showed up 10 min before that. There were no customers and door was locked already. As my last resort I knocked on the door and was pleasantly surprised when the branch manager came out, opened the door and gladly helped me to deposit my check!Thank you Charles Schwab!”
“I have been working with Adam for about 3 years now. He is always there to answer any questions and advises me based on my best interest from a holistic approach. I look forward to having him as my advisor for many years!”
“John is everything you want in a broker: Excellent communicator, has a calm demeanor, and knows how to get a deal to the closing table, no matter what it takes. I have enjoyed working with him thoroughly, and we've even formed a relationship outside of business/deals! 10/10 recommend!”
“I contacted Tuyyo Planning Group with some questions about retirement account rollovers and spoke with Luis. Not only was he incredibly responsive but he went above and beyond by providing advice for a few tax-related factors I had not considered. Prompt, courteous, and knowledgeable!”
“I needed help on an account and Alberto Sandoval was patient and so kind in assisting me to accomplish what was needed. I had not gotten a tax form and I should be able to get one soon. I really appreciate his passion for taking care of me and my family.”
“Rachel, David, and Scott have been absolutely incredible in supporting my husband and me with our financial planning. As homeowners with two kids, balancing everything can feel overwhelming, but their guidance has made a significant difference. They've provided us with clear options and a solid path forward. Their dedication and support when it comes to stocks, budgeting and planning for the future have been invaluable, and I am forever grateful for their help! I would highly recommend.”
10AM - 2PM
4611 Guadalupe St, Austin“A couple weeks back, I was about to find another place to bank. Then, I spoke with someone who explained my complaints were caused by a 3rd party. Turns out, that's likely the case..Earlier this week, I literally got robbed at 7-11. They handled canceling my card in like 2 seconds. Today, I discover my wallet is missing..in panic, I show up at 5:15. Doors are locked but I had just sprinted a mile to get there on time (thought it was 530) for some reason. And wouldn't you know it hey? As much of a jerk as I was a few weeks back and they let me squeeze in. Never had any complaints about the staff...all are excellent”
10AM - 2PM
3305 Steck Ave, Austin“I have been with UFCU for many years. Recently worked with them a loan. Shannon helped me. It was the easiest process and I got exactly what I needed at a rate I can live with. She was kind and diligent. Thank you all so much for keeping your members, members!”
“My visit to greater Texas credit union was very pleasant. I felt like I could not ask for better assistance. Steve and Ashley helped me to close my husbands account. This was not the best of times for me because it was because of just death that I had to close his account. I was grateful for the courtesy and restpect. I was very pleased”
“I want to give a shout out to Brian Armstrong who provided exceptional customer service at the front desk. He was taking care of three people at once. Two of which were older ladies whose sense of entitlement, snarky remarks and overall rudeness would have made anyone crack under pressure. Not Brian, he continued to solve their problems and my own while addressing us in a very courteous manner. I truly believe he should be recognized in some way.”
“Laura and Josh have been a blessing managing our investment portfolio. Laura responds within minutes to hours of my emails and always contacts me to provide any information I am asking about. Laura and Josh don't just invest and then sit back and see what happens, they are proactive in contacting us and suggesting modifications that produce higher returns. A big benefit is that Laura and Josh are just great people.”