-
March 2024 by Jeff Hamilton
Knowledgeable and friendly staff. Available when needed, informative with good communications. Yes, I will use their services and staff again as I have been for the last several years with great results!
-
February 2024 by holly warren-norman
Todd Warren has done my taxes at H&R Block for years. He's efficient, thorough, friendly & professional.
-
February 2024 by John Castillo sr
Great price great service ?
-
February 2024 by Jennifer McCauley
I worked with Zandra at H&R Block, she is an expert with all things "tax & IRS". She was friendly, prompt and diligent. I will 100% use her for all my tax needs. Thank you H&R Block.
-
December 2023 by Dennis Kihlberg
H&R Block costed us $558.37 extra. After dropping off our taxes in February we sat back and waited for a response. After months of not hearing anything, and our messages going unanswered, we found out the tax professional who we originally had assigned to our file left the company.This was only brought to our attention in October when a new employee reached out from another location and told us they were now in charge of the file. She told us how the employee was no longer with H&R, and an extension was not filed before they left. Therefore we could expect a penalty with the IRS. She assured us that we could get reimbursed by them given the circumstances. We paid the penalty and submitted documents to the company that showed our date of drop off, unanswered communication, and the penalty payment receipt. They said they would review the documents and get back to us in 4-6 weeks.Well, 8 weeks later I had to call for a follow-up. They said they denied our claim and did not provide an exact reason. Safe to say we will never use them again, and recommend all friends, family, and other business owners stop or never start using their services.
-
April 2023 by Amanda Carreon
I made an appointment for my husband and I here. We file separately. For someone reason they couldn't find my appointment. Then when my husband showed up for his appointment, he was informed by a Very Rude Tax preparer who stated that he could not do his income tax without me. She would not allow him to file alone. I do not understand why a tax preparer has the right to tell us that we are not allowed to file separately. I definitely do not recommend this place. Especially if they don't even know the common info for filing as a married couple.
-
April 2023 by Youcef Barigou
Kathleen is such a good human being, it's always a pleasure working with her!
-
March 2023 by Alex
Don’t go to Joe unless you’re a man and have a simple tax return. He completely ignored my wife the whole time while completing our taxes.
-
March 2023 by Lindsey Bond
Kathleen is phenomenal! 11/10.
-
May 2022 by Nicole Jeffrey
Met with a 'tax pro' 3 times and couldn't be helped. Was forced to pay for an extension. Then I was to call after two weeks, that a 'tax pro's more specialized to my case would be at that location. They DO NOT answer the phones, ever. I finally called the other location to the special 'tax pro'. Wad told I needed to apply for an IRS tax advocate and they would contact me, she was having trouble with the fax machine and didnt apply for my advocate. I literally CANNOT get my taxes done and will just have to never do taxes again.
-
May 2022 by Sarah N
I turned my documents in February 28. My tax specialist waited until tax day to file an extension and still hadn't done any of my paperwork until two weeks after the deadline. I had to pay 400 dollars for that?
-
May 2022 by Debra Miller
Zandra is professional, helpful and pleasant to work with. she makes it easy to do business!
-
April 2022 by Suzanne Mirabal
Cynthia Clifton was an excellent tax specialist. With her demeanor and her professionalism, she turned a dreaded task into a pleasant experience.
-
April 2022 by Georgino Turcios
Thank to Zandra O. Ybarra at Oakhill, Austin. She was very knowledgeable and very professional. Thanks to her, I'm coming back for next year.
-
April 2022 by Laura Stanford
I felt very comfortable I was having my taxes done by someone who knew exactly what I needed done.
