The Home Depot at Howard Lane in Austin, Texas, is a large store offering a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for all home improvement and gardening needs. The store is very clean, organized, well-lit, and inviting, with shelves that are fully stocked. It has a very large selection of merchandise and inventory. The staff are generally friendly, helpful, knowledgeable, cordial, and professional. They greet customers and are ready to provide expert advice and support. Specific associates are noted for having a winning personality and being very helpful, patient, and encouraging, with beautiful greetings. The manager is extremely helpful, personally walking customers to aisles. A minor issue occurs at checkout, where a scanner may not work and some checkout attendants can be inattentive, focused on their phones instead of the main area. However, overall experiences at this Home Depot are described as amazing with great service.
Came in the other day to get some landscaping rocks. Had some excellent help from Diana in gardening. She went above and beyond to get me a forklift driver and the help me get checked out and everything in my car.
March 2025
Thanks Jeannette for all your help today. See you next weekend. I love your greetings your voice is very beautiful by the way. I love shopping at this place my experiences have been amazing. Thankkksss for the great service m
March 2025
The young lady Jeanette greeted and help me find the items I was looking for! She made my day, hope to see her on my next visit! Thanks for the great service
