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February 2024 by Jay Mehta
After my Tesla Model Y got rear ended, I had it repaired at Heritage Body and Frame and they did a fantastic job. They had to do a lot of work on it and after the repairs the car looks as good as new. David Ries did a great job right from the very beginning with the estimation, ordering parts, repairs and communication. David was always on top of it. After tear down they found more damage and had to order additional parts which added a couple of weeks to the repair process during which David kept me consistently up to date. After my experience I can say that they went above and beyond and I highly recommend Heritage Body and Frame for all body shop work & repairs. Thanks.
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August 2023 by April Bliss
David was very helpful. Great service!
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August 2023 by Kitty Ripley
I would highly recommend Heritage Body and Frame. Adrian was great- accurate time estimate and work was well done. Thank you!Service: Body & Trim
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July 2023 by Catherine Xie
I bought a new car and only realized after the fact that it didn't have holes or a bracket for the front license plate. I went in and two minutes later, my front plate was installed! Thank you for the excellent and fast service.
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July 2023 by Sean McSherry
They did a fast and quality job replacing the rear bumper of my car and then some. Definitely recommend for all your car's body repairs.
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July 2023 by Basira Manjidu
I really didn't have a lot of money and he offered the best price. The owner is an honest man who delivered what he promiseed. He offered to fix my car with a price that was well below competition
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July 2023 by Tony Gutierrez
He is soooo nice! He is really concern about my car and give sincere advice to protect the car! He is no doubt the first merchanic I will meet if need!
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July 2023 by Luis Valdespino
Hands down the most honest and friendly auto body shop in Austin. Quality work for a steal of a price. I’m thankful I found this place.
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July 2023 by Roshan Presat
This place was great! I needed an indicator light and drivers-side door fixed, and it was very cheap, considering how much those things can usually cost!
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July 2023 by Elliott Blufer
I had a scratch on my blue Tesla and they did perfect paint job on it.
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December 2022 by TPM Leasing Team
I used Heritage for a body shop repair after a fender bender. Jacob, Jason and the rest of the team were super communicative and professional. I received updates along the way and they removed all the stress of dealing with the insurance and quotes. My car looks brand new and I would highly recommend!Services: Painting
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September 2022 by Mark Kelley
They were very through and seems there the best in Austin Texas. You might be waiting for your vehicle for they seem really busy .
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August 2022 by Cory Treffiletti
Isaac at Heritage was awesome. He went out of his way to get the parts to fix our Tesla and completely over delivered for us, getting us our car back in a shorter time than thought and totally detailed too. Looks great! I highly recommend these folks for your work.Service: Body & Trim
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June 2022 by Vanessa Simkins
Nice people and a good location, however, if you have a Tesla that needs repair I would recommend you go to Autocraft Bodywerks instead. I came here for an estimate but ultimately chose Autocraft Bodywerks as they work only on Teslas (and do a great job) and will work with your insurance company to get what you need done with no out of pocket.————-Edited to reply to your message below: Sure, here’s more details. I didn’t want to leave this here since it doesn’t look good for you, but since you asked…. The reason I recommended Autocraft Bodywerks is because they did a great job helping me get my car repaired, and you guys didn’t. I took my Tesla to you initially for an estimate and it was a frustrating process- it should have been a simple transaction. It felt very unorganized and took a long time to coordinate. The person I worked with didn’t seem to know what he was doing with my claim and I wasted a lot of time and hassle trying to ask him questions, call the insurance company and adjuster myself to figure out the process and how to get them to pay for my repair. When I got the estimate, the quote was over $3,000 what the insurance company offered. You guys didn’t want to go back and forth with them on the supplement, like most companies would, and just wanted me to pay out of pocket instead, so I found that strange. Autocraft Bodywerks was able to work with my insurance company to get the amount needed and fixed my car all within 3 days, when I had to leave my car at your shop longer than that to just get an estimate. So while I didn’t get work done with you, I did visit your location and work with you initially, which is why It’s not strange for me to leave this review.Service: Body & Trim
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February 2022 by Fabio Dasilva
Took my son's car for repairs. Wouldn't consider taking it anywhere else. Adrian took extra care of every detail. The car looks absolutely brand new and the metallic gray paint was matched expertly.Services: Painting
