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March 2024 by Your D.
Do not buy a belt from this company. The first set I bought many years ago was great. I wore them daily for around three years until they started to look a little too worn. I bought a new set and within a couple of months, the two layers of leather separated in several spots. About a year later I bought one more, hoping the last ones were just a one-time manufacturing fluke. It wasn't. The new one fell apart within a couple of weeks. I can't review their boots because they don't make them in my size, but if the belt quality is any indication...find a different small business to support. My 2 star review about it also never appeared on their website at all, so on top of selling poor quality goods, their ethics are questionable.
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December 2023 by Stephen M.
This location appears to be closed. I've gone both of the last two Saturdays during the indicated business hours and both times there were curtains closing off the windows all the way around the store front, and a sign on the door saying it was closed. The phone number goes straight to an anonymous voice mail.
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May 2023 by Carter M.
Probably the worst representation I have seen to date. Color Teak is so far from what you experience in reality it's like they didn't follow a color chart. So sad. As I looked forward to my teak colored shoes which looks more like British tan. Now their customer support is superb, but not good enough to try to change one's mind of the bait and switch you get with this color problem they have. Just way way way off.
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April 2023 by Ryan Frost
I purchased my first pair of Helm Boots online with some hesitancy since I don't normally purchase online without trying the boot/shoe on. I received my boots only to discover they were a half size too large. I immediately wanted to exchange them for a size smaller and I was impressed by the return process.I received my replacement boots, immediately tried them on and was impressed, by the fit and feel. The following day I wore them for the entire day, my feet were happy. These boots are very comfortable and immediately began to break in, molding to my feet, no foot fatigue. These boots are "F**king awesome. I will be getting another pair soon.... Great quality and American made.....
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February 2023 by Alyssa, waywardblog
Helm's shoes are simply beautiful and the price seems reasonable for the quality - I just wish they made women's shoes, so I could be a customer!
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January 2023 by John V.
Well I had picked up my first and last pair of helm boots !! Right after I started to wear the break on vamp was bad leather ! The heal top is vary thin and after wearing the boots not much the heal stop is falling apart and now I have heal slip and the workmanship is the worst boots that I own !! Thursday boots co make a better boot I will never buy a second pair Keep your money and invest in Grant Stones
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December 2022 by S Thomas
I love their shoes and have owned multiple pairs, they have great quality and comfort for the price.But I have traveled to Austin twice now and stopped by this shop both times only to see this during shop hours. ?
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November 2022 by Chris Thompson
Great experience. Got to try on some boots. Definitely a great spot to check out!
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November 2022 by Gabriel Odum
I feel bad about not remembering the girls name that helped me out, but she was amazing. To quality hand made boots and to quality service. Definitely buying another pair of boots from here.
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October 2022 by Dennis Jackson
Helm is quickly becoming my favorite brand, happened to be in Austin this past week and stopped in the store to find two super delightful and helpful employees. I bought a pair of xanders and they are so comfortable and the staff was so helpful with measuring my foot to inspiring new styles for me to try and even reminded me to utilize my helm loyalty points. 10/10 would recommend Helm and I make sure I am one of those people.
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September 2022 by Corey Bounds
Helm has been so helpful. I had ordered the Wilson online. I happened to be near the store, so I stopped by to check my size, and I was a size down. Helm was more than happy to change the order online and get me the correct size delivered. This is my third pair from Helm, and couldn’t be happier!
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September 2022 by Dan Davis
First pair & really like them. Got the Bradley in brown, Christine was awesome and super helpful!
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February 2022 by Chris W.
I ordered two pairs of shoes for my boyfriend as Christmas presents: The Zind (Natural) and Bradley (Brown). He liked them very much. Since it's a local business, headquartered in Austin, I received the order shipment in just two days after purchasing online! I was a bit worried the shoe size wouldn't fit, but they fit perfectly! Those .5 sizes are useful. Helm makes stylish looking footwear with high quality leather made in the US and Brazil. Both pairs said they were made in Brazil, which is an automatic plus for me. The soles have unique designs made to last for a long time. It takes a bit to break them in, but they are comfortable for daily wear. It's great for both casual jeans or professional suit attires! Wish they made footwear for women. Names of their shoes are explained in the descriptions. The boots and shoes are designed in Austin, Texas. Remember to support local business!
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November 2021 by Jeffrey Arevalo
Very comfortable boots at a reasonable price. Jillian is awesome and very helpful.
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October 2021 by Dylan Robichaux
The location is nice and Jilian was very informative about the selection, boot care, and more. Excellent footwear! ( I got the Charlie to start)
