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August 2024 by Selina Franke
Genuine customer service. Loved the updates I got while my car was being worked on. Kind people who don't over sell. Highly recommend.
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August 2024 by Elliott Peart
These guys really know there stuff
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February 2024 by jory lockhart
Great place very honest
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January 2024 by Marie Smith
This repair business is the best. Honest business practices and great work. I don’t know how else to say it.
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November 2023 by Martha Hoyt
Very helpful. Serviced my car within the promised time. Charges were reasonable.
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November 2023 by Daniel M
Knowledgeable and steer you right. Always shocked how quickly I can be checked out given that they seem pretty busy.
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October 2023 by Adam Elliott
My mechanic in South Austin closed their doors so I was forced to find a new one. Fortunately for me my girlfriend and her mom suggested Hackney Auto Truck & Fleet. I've been taking my 2007 Volvo S60 there for the past several years and love it! 225K miles and no check engine light on. That says a lot. You can expect a professional service at a great price with great communication throughout your expirience. If you're looking for a mechanic shop you can trust this is it. I highly recommend Hackney Auto Truck & Fleet to handle any of your auto shop needs.Services: General repairs & maintenance
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September 2023 by Rick Bertolett
This company has successfully repaired several vehicles for me over the years, and always provided professional, reasonably priced service. Also, the owner takes good care of the staff, with masks and shields during COVID, and early hours during the Austin 100+ degree heat wave. I highly recommend Hackney.
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September 2023 by Michael Graham II
It was a great experience EVEN with the numerous hurdles we encountered with my truck. They kept me updated the entire time , did everything they could, and there were no surprises. I would highly recommend Hackney Auto and encourage anyone to support a local small business.Services: Steering & suspension repair
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September 2023 by David Chedrick
AAA towed me to Hackney Auto. They said it would take a week to even look at my car. Had to get AAA to tow my car to another auto place down the street and they fixed my car in four hours.
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September 2023 by Lindsay Cordero
I took my car there for an oil change and an inspection. it did take two calls to get my appointment because the first time they told me someone would call me to schedule and they never did. after my second call I was able to make an appointment. I explained to them that I have recently paid off my car and I wanted an estimate for services in the future that I might be able to have performed in order to keep my car running for the next few years. when I came to pick up my car, the person working the front desk said that the technician had written down a few things I could do and that they would email me an estimate soon. I gave it a few days and then I emailed them to check up on the estimate. The email listed on their website was incorrect but I was able to find an alternate email that I sent my request to. I got no response to the email, so after several more days I called and left a voicemail asking for the estimate. nobody called me back, so I called again and left another voicemail which also got no response. so despite really wanting to give them a significant amount of money, calling, emailing, and being there in person, I cannot get a call back. I regret this because I have had good experiences there and I have had a friend recommend them to me as being trustworthy. so three stars because they did do my inspection and change the oil, and I was really happy with the service that day. it just sucks that now I have to take the car to another place to have it looked at even though it's already been looked at.
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August 2023 by Yolanda A.
Great customer service and repair service was good. Recommend this place. Thank you Tommy!
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April 2023 by Tifarah Canion
We’ve been using Hackney for years. They are beyond helpful and honest and the work they do is great. I always recommend them and totally trust them.
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April 2023 by Robyn Scallion
Paul and the team were super friendly, it was easy to get an appointment, great with communicating and their prices were very affordable/comparable to a quick oil change place. Overall great customer service, we will be back.Services: Oil change
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February 2023 by Allen K
A few weeks ago Hackney Auto did some work on my wife’s car. This past weekend we took a trip to south Texas to visited friends and I drove her car. I could definitely feel the difference in the way the car drove compared to before the work was done. They did a great job and I was really impressed with the results of their work.Service: Auto maintenance
