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February 2024 by Chimezie Suave
One of my favorite grocery store. Great prices too
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February 2024 by Mary Grace H.
Have you customer service is very rude. I used to work at H-E-B and you're supposed to be nice to everybody in this age should be even their tone are very rude to a customer and their customer service is never open. When I need a money order, they of they literally closed or they don't have people. I truly don't like this H-E-B.
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January 2024 by Tomas R.
Seeing reviews about this HEB location from ten years ago, tells me they have most likely gone through some major renovations to become the size of the shopping center it is now. This location features a butcher section, a deli shop, fresh bakery, florist, pharmacy, home goods, and just about anything you need under your roof. I've found myself grocery shopping here around lunchtime, after work, or as late as 10pm to take care of my shopping list. Prices and options here are very competitive and the HEB brand helps you get your daily essentials at prices worth driving for. Produce and meats are always fresh, and they feature a lot of organic and gourmet ingredients. It's very rare I can't find an item I need here. All in all, this will always be my go-to HEB!
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January 2024 by Love Jack Jack
This HEB has discriminated against me! I have never had such a hard time trying to get refund in my life and I am mentally drained. I have gotten money orders here many times but around late December I go in to get $3000 for my move in cost for my money order and it was a short Latina women I believe with a black beanie! Remember this lady!!! I’ve never had to provide my id in order to pay for a money order but okay she ask forMy id and my id was expired but she denied me the money order. Fine! New protocol I guess so my wife goes and gets the money order and pays with my card since her ID is up to date. She even asked for her social security! For a money order that I’m paying for!!! Okay but that’s not the bad part. The apartments I am in neglected to inform me that they don’t take money orders so I had to go get a refund so I pay online. I go back to the HEB I got it from and it’s my signature and name on the money orders. I go back to get the refund, they couldn’t refund it because I needed the receipts. Okay cool, I go and get them and come back. Next a white bearded man was helping me with my refund and he types my name in the system and the “system” declines it and he gives me this number to call called “VALID SYSTEM” to verify my identity. The excuse this time was “Oh, is this your first time cashing a money order? You have to do this.” Fine! Guys I called this number over 20 times and it’s an AUTOMATED SYSTEM THAT AUTOMATICALLY TELLS YOU THAT EVERYONE IS BEING ASSISTED AND THEY WILL CALL YOU BACK…it’s been over a month now guys NO ONE HAS CALLED BACK! I said okay! I go back and maybe it’s because my wife’s ID was used to get it and we return to see if that was the issue but no it’s my signature so I have to be the one. I live in Austin and Dps here are booked up until February. I’m already late on rent. So I drive to Columbus ATX to renew my license for this. I get back and I bring in my renewed license plus the receipt of my getting it. THE MEXICAN LADY WITH THE BLACK BEANIE WHO GAVE ME PROBLEMS IN THE VERY BEGINNING IS THERE! AND THE WHITE BEARDED GUY IS HELPING ME OUT AND SHE COMES FROM THE BACK PROBABLY LOOKING THROUGH THE FAKE MIRROR GLASS AND CALLS HIM TO THE BACK. When he comes out his whole ora changed! He then proceeds to ask me questions like “why are you returning?”, “that’s weird that your apartment doesn’t take these.” He matches up everything and proceeds to type my info into this “system” and automatically I’m declined again and he gives me the SAME NUMBER THAT GOES NOWHERE!!! At this point I’m livid because I have everything that is needed! I am black! I get it! But she told him to not let me go through! Because what???! RED FLAG WAS THIS! I say there is something wrong! Why is it declining me and and he gives me a different excuse! He says “maybe it’s because you don’t have the physical license I don’t know..”WHAT!!! HOW DOES YOUR SYSTEM KNOW THAT MY LICENSE ISNT PHYSICAL???? I HAVE A VALID RENEWED DRIVERS LICENSE WHAT ARE YOU TALKING ABOUT!! GET A COP TO VERIFY I DONT CARE! But he tells me there is nothing they can do! Wow…they dinged me themselves and discriminated against me! There is no way I have all valid identification and this Mexican beanie lady calls you to the back and all of a sudden I’m dinged back as declined! Either HEB IS STEALING MONEY OR THESE PEOPLE ARE JUDGING AND CALLING FRAUD ON PEOPLE WITHOUT PROPER CAUSE. HEB WILL HEAR FROM ME! I DONT HAVE 3K LYING AROUND AND I HAVE A KID! Some people have it worse than me! HEB HAS to stop this practice! I will proceed with going after the HEB staff and the practice they use on CUSTOMERS!
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January 2024 by ngawang sherpa
Everything you need and getting in and out is super easy and the parking is not bad as well
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January 2024 by Stella Bromley
Easy to find everything!
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January 2024 by Christopher P.
We have shopped this HEB for as long as it's been there; however, we have noticed a marked decline in the quality of service, products and cleanliness. Recently, we bought some Liverwurst at the deli counter and had to stop the employee and ask her to please clean the machine. She gave it a quick wipe with a rag that was on the counter and proceeded to slice our order. Admittedly, we should have refused the meat and confirmed that when we arrived at home and found our order was contaminated. We returned it and told our story which was met with a response about "new trainees being allowed to serve customers without supervision".
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January 2024 by Juan Espinoza
I noticed unfair treatment towards employees by the manager named Wendy and it didn’t set right with me.
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January 2024 by Rick McMaster
The renovated store is wonderful, wide aisles, bright, expanded selection, and the staff is great.
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January 2024 by Trinity
There is nothing more irritating than being charged for bags. Nobody else does this. Not even the HEB in round rock..
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January 2024 by Jon Panaro
One of my worst ever trips to any HEB today. Produce was empty. No fresh tortillas. Water pallets still had wrap making it difficult to get water. Probably will not return to this location.
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January 2024 by James Richard kimo Soper
Not enough choice for organic staples but way better than it used to be
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January 2024 by Barry Harris
Giant store. Always consistently good with friendly, helpful staff.
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December 2023 by Estefania Davis
Friendly
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December 2023 by Drew Sens
They would not allow me to take a hand cart to my car to unload my groceries. Insisted I buy their bags. This is not about saving the environment its about lining their pockets.