H-E-B Pharmacy at 6900 Brodie Lane in Austin is highly regarded for its excellent customer service and commitment to community health. Recognized as the top supermarket pharmacy for three consecutive years by J.D. Power in 2023, it prioritizes the health and safety of Texans by offering routine immunizations, including COVID-19 vaccines. The staff is consistently praised for being kind, caring, and willing to go above and beyond to help customers. Examples include helping customers find affordable medication, quickly adjusting prescriptions, and going the extra mile to locate hard-to-find prescriptions, especially during shortages. Customers appreciate the friendly and efficient service from pharmacists and staff members who make each visit positive. The location also features unique amenities like a cooking station in the meat section, where staff provide special deals and cooking tips. Additionally, the store offers a wide range of H-E-B brand products, from food items to beverages like flavored coffee, with a focus on quality and value. The deli is popular, especially for sushi and potstickers, though lines can be long at times. Overall, H-E-B on Brodie Lane combines great customer care, a welcoming environment, and a variety of products, making it a favorite shopping destination for many weekly visitors.
