Greater Texas Credit Union is a well-regarded financial institution that provides personalized and professional service to its customers. The reviews highlight the exceptional assistance received from employees such as Neiva Torres, Tyler Rogers, and Janet M., who have been described as very helpful, patient, and understanding, especially during difficult times. Customers praise the credit union's efficient loan setup process, while also noting the inconvenience of having to contact them by phone to obtain a payoff on active car loans. Overall, Greater Texas Credit Union is praised for its courteous, respectful, and above-and-beyond customer service, making it a preferred choice for many long-term members.
My visit to greater Texas credit union was very pleasant. I felt like I could not ask for better assistance. Steve and Ashley helped me to close my husbands account. This was not the best of times for me because it was because of just death that I had to close his account. I was grateful for the courtesy and restpect.... read full comment
May 2024
I received high-level assistance with my wire transfer, which was a little bit complicated.Neiva Torres was very professional and clear in her assistance and follow up was above and beyond the call. Thank you so much.
March 2024
Ashley Salazar help me with my banking account she was so sweet and her work skills and technique is so excellent
