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August 2023 by John Finkbeiner
Gate is broken. Someone stolen over 40k worth of watercraft using and angle grinder, at 2am on 7/13. How’s this possible if the gates shuts at 10pm? It doesn’t. They’ve known about the gate for some time (they told me after the fact) but failed to tell their customers. Drive by on 7/17 and still not fixed. Beware. Also their video is very poor quality. We have video of the thieves driving out with my trailer but too grainy to use. Thieves are driving through to see what is in there. No wheel lock, trailer lock is going to stop a thief with angle grinder and all the time in the world.Also, staff somewhat unhelpful. Called district manager twice, no response. Basically failing to do their job, even the minimum.
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June 2023 by Herb Allen
Leased a unit on short notice and the manager had me set up in 15 minutes with a great promo rate and unit located in a spot that reduced unload time for movers. Not a frequent reviewer but experience yesterday merited acknowledgment!
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June 2023 by Core Services
Customer service was excellent,great over all experience with JB
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May 2023 by Hachim Hamidi
JB is amazing. Very friendly and helpful. I absolutely would recommend this place. Thanks JB!
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March 2023 by Damian Makki
The facilities are well-kept, secure, and priced right. Special shoutout to JB – the incredibly kind and professional site manager.
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March 2023 by Tim Matteson
I have been here since they bought out the previous owners, I’m glad they did! Amazing service and easy to work with.
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March 2023 by Jennifer B
Our trailer was stolen in broad daylight from this facility. The staff was unreachable on the weekend when we discovered it, and wasn’t even apologetic that it happened. I do hope the cameras they claim to have caught something.
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March 2023 by PJ57
JB got me checked in and on my way in a hurry. A very professional guy with great people skills. Thanks!
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February 2023 by Richard Bond
JB is great and efficient. Being a third time return customer, I highly recommend this place.
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February 2023 by Mariann Gaspredes
We kept an RV here for only 3 months before it was stolen. Turns out, we weren’t the first in the past few weeks and no communications were sent out about it so that you could check on your stuff. Do not recommend at all.
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December 2022 by Joseph Talafous
I was a customer for 3 years and a very happy one. The new management is great! The manager is the best; JB is very responsive and helpful and friendly. One time he helped me out an immediate storage pinch and got me fixed up quick. He watches my locker closely and is always onprem during business hours, including weekend and always available via email or phone.My locker was near Lake Travis which is so convenient. You can't go wrong with StorQuest. The only downside is turning left onto 620 during rush hour. :)
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December 2022 by Watermark Pros
We have used this storage facility for many years and would not move if someone paid us to go somewhere else! This location's site is managed by a gentleman that goes by the name of JB, and his attentive service goes well beyond the call of duty.JB keeps a close eye on your property and will notify you immediately of anything that doesn't look right! Recently JB saved us from a loss of property by letting us know our unit was not secured properly and placing a lock on the door until we got there!Just the best of the best in service and peace of mind!
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November 2022 by Jill Nennmann
Great customer service, easy to work with, good pricing!
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October 2022 by Darran Rolls
Great location and fantastic management. JB is awesome!Thanks you
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October 2022 by Quincy Roderick
Service was great JB help me out Was able to find the right spot for me.awesome spot for parking RV i like easy access.
