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April 2023 by Miguel Angel Sanchez Jaramillo
Amazing storage place Shalisa was very helpful throughout the whole process of moving in and explaining how things work for my first time moving my belongings into a storage unit. Highly recommend this place and highly recommend shalisa for all your needs and help while moving in or out
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April 2023 by guillermo blanco
I recommend StorQuest 100%. Rental the place was very fast and the representative was very friendly. Very easy and clean access.
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March 2023 by Misty Suarez
I have found a place of peace. No one has ever just let me do me until now. Shalisa the property manager has been so real with me from the first time I met with her. We both have the love for plants, and it shows because she makes her office space beautiful and inviting with the plants that she loves. The storage facility has been so easy for me to come in get what it is I need and go. I highly recommend this facility to be the place to go. You may seem funny that I finally got a piece of mind.
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March 2023 by Frank Garcia
Shalisa was a great help. She did a fantastic job helping me.
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September 2022 by Stuart White
Great new company
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November 2021 by Kurt L
Incident after incident, but I don't want to deal with the headache of moving again. One day, I got a message that my unit was unlocked. I went by and found that to be the case. How? I don't know. I locked my unit and left. Next, I discovered that the person who left me the message, was no longer employed by the company. I found that odd. Now, I am dealing with my 2nd or 3rd rate increase. This company punishes those of us who are long-sufferers with them.
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May 2021 by hayde villatoro
(Translated by Google) They have very good attention, I recommend it, it is a good place to leave your things and safe(Original)Tienen Muy buena atención yo lo se los recomiendo es un buen lugar para dejar sus cosas y seguro
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February 2021 by vh
you are never able to get anyone on the phone and the online payment system never works!
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September 2019 by Sebrina Deel
Storage spaces are good but right now theres lots of constuction.
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September 2019 by Vitalis A.
Worst Storage Company Ever! This company and their staff literally breaks into the units, steal customer's items, and thereafter refuse to show you camera footage of the incidence, refuse to pay you or even give you information regarding the insurance they charged you for. On Saturday 11/24/2018, I got a call from this company's facility at 9530 Skillman St, Dallas TX 75243, informing me that my unit A165 has been broken into. I was shocked when I got there and discovered that my entire DJ equipment worth more than $12,000 had been stolen. I was shocked because these not-easy-to-cart-away equipment were stored on the second floor of a building that is located deep inside the facility where one will need to pass through and across several surveillance cameras to get to, so I was certain that their surveillance cameras must have at more than one point captured the presumed intruder(s), as well as the break-in activities, so I requested for the replay of the footage, but they refused to show me, saying only a manager (that I honestly never met and don't think exists) can authorize to show me the camera footage. I gave up after several attempts. Still hoping this is a genuine storage company and not realizing that they are obviously fraudsters, I foolishly went ahead to yet rent and move into a bigger unit A183, on the same building and facility, while following up with them on the break-in. I am a mobile DJ, so I used the stolen equipment for gigs, and I was desperate to have them replaced, because I was loosing money, so I pressured the facility with the insurance claim for the loss. After submitting police report and every other documents requested by these people, I kept coming until March 2019, when they made me sign a document agreeing for them to pay me only $1000 for the entire loss, which I signed out of desperation, thinking I could at least use that for down payment for a new set of equipment, but even as I write today being 9/12/2019, about ten months after the break-in, I have not received a penny from this company or any insurance company, neither have I received a call or letter or text from them explaining why, neither have they even returned my several calls to both their corporate office and the facility. Each time I called the facility, one of the ladies on duty would promise to relate my message to the never on seat "manager", who has never returned my call. During this time, what they never failed to do through both phone calls, emails, mails and text messages was to remind me to pay for my newer unit which I continued to pay until I recently told the lady at the facility that I was no longer going to pay until the manager calls me. I also sent in this protest to them through email and mail, explaining everything in this review and hoping a management staff could finally take me seriously and call, but rather than respond to me on this issue, do you know what they did? They auctioned my goods. Now you see why I call them fraudsters. I've been recently too busy to take this matter up and I believe they'd be hoping I do nothing about it until the status of limitation to press charges pass.
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July 2019 by Kathleen L
I canceled my storage it after being a customer for 4 years it's been 2 months now and They're still taking money out of my count. The numbers of they have listed on your website or disconnected so Beware if you're Renting a storage unit from them you may not be able to get your money
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May 2019 by Damien Williams
Yeah and you know what John, Id sell or trade your garbage off again if I could. I wasn't fired, I was bought off. Instead of firing me, they paid me! And I got a car! Pay your bills fool.
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September 2018 by Joseph Schwartz
Easy to find, great access from IH-35. Pricing is very favorable and property has great lighting.
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August 2018 by John M.
The Great Value Storage attorney in the case would not shake my attorney's hand in court. He said, "We're going to bury you. We're never going to settle. This is what we do." An unethical company. Turns out my stuff was never auctioned, but was traded by the property manager for a car on craigslist. The fake the auction listings. Fake the bill of sale. Sure, the property manager has been fired. And the case hinges on him being found. The company Great Value and all of its affiliates cannot locate the manager, nor do they have a forwarding address for him. NEVER RENT FROM THESE THEIVES.
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June 2018 by Kimberly Ysla
Grate size for a grate price very friendly worker