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May 2024 by Doug Johnson
I've had many Gossamer Gear products over the years and they have all been excellent. A great company with a proven track record in backpacking gear.
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September 2023 by Turtlehead
I think I finally made it to the end of my Mariposa’s lifespan.I have two of these bags and a The One…. All super solid.Time to buy a new replacement Mariposa for future trips.
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July 2023 by Daniel Desrochers
I purchased a Mariposa from Gossamer Gear and was not happy with the customer service. I filled in a bad review on their website, but it never appeared... not very honest. Don't trust their ratings.If you live in Canada, expect a hefty (and ridiculous) amount of money in shipping and customs. For the bag, the fabric is a little fragile.
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March 2023 by Justin Vollmer
Bought The One tent 2 weeks before a 30 miler in Arkansas. I’m so glad I did. It poured rain the first night and not 1 drop of water made it in. I had to cook under the vestibule - there’s plenty of room for that. The company shipped the tent and it was in my hands in 3 days. This is the best tent that I’ve ever owned. Gossamer Gear makes quality, well thought products.
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December 2022 by Michael
Sadly the backpack didn't last even 50 times on my back. The fabric tears when I slide bottle inside, even webbing from shoulder arm ripped off while I never had more than 12kg - terrible quality, weak fabrics.Prior to purchase I received information "our fabric is EXTEREMLY DURABLE". When I complained about what happened I received respond that I have to buy new backpack, they don't take any responsibility.I used Mariposa in 2012, it was light and with time (over a year) ripped off too, but it was well used (I put them good reviews in published book about crossing South America on foot). New model Mariposa 60, apparently more durable and 300g heavier, but bad quality with disappointed customer service. Now from crossing Australia on foot (I'm on my way of 14 months) there will be new review in new book
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July 2022 by S T
I just bought a backpack and have some questions about setup. I watched the online videos and read the questions section but still have questions. I cant find a phone number. How do I get a hold of someone? ThanksUpdate: I just used their website and email to contact them. The response rate was very quick which is much appreciated! Grateful for the Information. Customer service was great. I only gave them 4 stars because backpack is not as adjustable as I was hoping... But I am still trying to make it work! And no carrier for a water bladder... but I understand the idea behind making it lighter and versatile.Also 4 stars since I have not really tested it hiking yet.
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April 2022 by Sean McHugh
Unbelievably good customer service!!!!
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September 2021 by Erinn L
I recently purchased an expensive tent from Gossamer Gear. Unfortunately after only using it for 3 nights the floor ripped in two places, despite me being very careful with it. The floor material was so incredibly thin. I realize they are aiming to reduce item weight but they sacrificed quality entirely to do so.When I contacted their customer service they said it wasn't a manufacturing issue and insinuated that it was my fault for ripping it. They offered me $5 worth of tape to repair it and would not provide a refund or replacement. What really annoyed me is the fact that they wouldn't post a negative review on their website and you can't review them on their ******** or ****** pages at all. I realize now that ALL of the reviews on their website are positive, which means they don't accept any negative ones. This is false advertising.
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January 2021 by Danny Foster
I recently ordered the Silverback 55. Great design, light and versatile. Very well thought out for the type of hiking I do which is 5-7 day backcountry hikes. Lots of convenient pockets and love the habitation sleeve for your tent on the side of the pack.
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January 2021 by Evan Buchholz
I had ordered a pack for my wife to try on. The pack was loaded with mock weight, did not fit properly, was not used and was shipped back. Customer service said there were sweat stains on the back mesh panel and refused any type of return. Will not be trying any more GG products in the future.
