-
April 2025 by The Lady Lexa
Cute dresses that are at a good place. Too bad I can't but them because I saw one of the employees here come out of the restroom and didn't wash her hands. Not risking buying at dress if it's contaminated 🤢
-
April 2025 by Judy Jesus
There is a cashier, her name is Stephanie. She is the most rudest person in the whole store. I was in line, she just started her shift. She had the ugliest look on her face, she did not say next in line, she waited for the customer in line to ask of she was ready for her to check out. She had an ugly look on her face and she replied yes. Put her in the back. She has bad vibes. She's rude and she has a mug on her face that my mom would knock off of my face. I shop here all the time. Just to let you know. I'm disappointed in Goodwills choices in employees. I haven't been back to any goodwill since. Fire her or put her in the back.
-
January 2025 by Moto Gv4
I used to love this Goodwill, but it's been a few months now and things are getting more expensive every day!!! Sometimes they even exaggerate!!!! You have to be realistic, Goodwill folks, these are USED items! most of them OLD AND MANY IN BAD CONDITION, THEY ARE NOT NEW ITEMS!!! Be aware of your prices!! OMG! Furthermore, their offers that they put are almost always on colored labels as there is not much merchandise marked in that color, so what's the joke!!!? OMG!!! The truth is that Thrift town is already much better!!!! A thousand times better!!! Go there people....
-
January 2025 by Gabi
Today a woman who claimed to be a manager while we were shopping aggressively asked my disabled child in front of everyone very loud/ If he was gonna pay for the stuff he was holding??? While we still shopping
Definitely accusing us of planning to steal
The male manager is never this low
She told us we were not supposed to hold stuff in our hands but grab a shopping cart????? No one else around was given this attitude while holding stuff on hands like us
The employee with long hair and her both following us around the store with a nasty look like they wanted to beat us since the beginning
There wasn't any shopping cart available when i first got there
Still not a law to get a shopping cart
She could nicely ask if i needed a shopping cart huh
She acted like she was in a hood fight
My child immediately asked me for keys to wait at the car
She went to the cashier talking very loud about us
Ppl in line were laughing and the employee with long hair white guy too
I asked an african American girl for the manager
Then the same woman came to me with attitude like she was in the middle of the jungle
I would never donate, or support goodwill in anyway again
-
December 2024 by Lupita Urena
The pregnant girl who works there is extremely rude and feels like she owns the place, try to be nice girl!!
-
October 2024 by Kaelin Herrera
Normally a great place to shop. The guy at the front today was such a jerk :/
-
June 2024 by Sergey Vasylkov
I’ve been donating stuff to this location for quite few years..
After my family dropping a few bags and some other stuff.
I got a call from Stephanie, the manager of that store saying that there is suitcase was donating and they find the money in there.
I can’t describe how I was unexpected and happy I was to hear that news . There is definitely I can say there is good and honest people working there , who is so honest and willing to help.
I want to say personally thank you so much for doing right things to Stepahanie and Loren.
You are guys awesome! I always will be used that location for all my future donations.
I am so greatfull for what you done.
God blessed you !
-
June 2024 by Sharay Garcia
The schedules are shown in the Google Maps application that opens at 9 in the morning
-
June 2024 by Rey Sanchez Jr
The Brand Denim & Flowers men's shirts are priced at $8.49 used & donated... Why would I pay that; if TJ Maxx has them at $11.89 new. Need to refigure your pricing on some items. On 2 separate occasions the manager on the floor is not very friendly. Will be going to another location.
-
June 2024 by Eych Elle
This store generally has a pretty great selection and I always find something I like. However, the dressing room situation is untenable. There are 4 rooms of which 2 are only ever open. There is a 4 item maximum for each room, but you can pile up as many clothes out side of the room to swap out as you go. This causes the line to back up, and the attendant never actually checks to see if you’re swapping out the right number of items, so the limit isn’t even serving its purpose. I know that this review won’t make any difference to how the store is run, no one there cares. This is here to let other folks know to either wear something you can pull clothes on top of in the aisles, or be ok with buying and returning items with out trying on, if you don’t want to wait in line for a half hour for a fitting room.
-
May 2024 by Vanessa Martinez
Usually find a good selection at this store. It’s always fun to browse around. What keeps me coming back is the customer service with the team here. Heather in particular is super sweet and funny. She goes above and beyond with my inquiries and is always willing to help out. I also enjoy interacting with Monica who I’ve found to be helpful as well. These ladies know what customer care is and I love to be on the receiving end of it!
-
May 2024 by Misael Luvel
The Worst customer service they all look like their being forced to be there working in that store!!!
-
May 2024 by EAT THE RICH
As a concerned shopper and community member, I feel compelled to share my experience with the Goodwill located in Southpark Meadows. Unfortunately, my interaction with this establishment has left me deeply disappointed in Heather her boss, and disheartened with Goodwill's lack of goodwill. IRONIC.
It has become evident to me that instead of utilizing the generosity of those who wish to donate items for the betterment of the community, this Goodwill location seems to exploit it. I was appalled to witness exorbitant markups on items that were donated for free. For instance, I saw jeans priced at a staggering $25 and used electronic items marked at $20. I bet you all can go into this store right now and pull anything off the rack that is disproportionally priced. This blatant price gouging is not only unjust but also disrespectful to those who selflessly contribute their belongings in hopes of aiding others.
Moreover, it is disconcerting to observe the disregard this Goodwill shows towards both its employees and customers who may be facing financial difficulties. Despite the high prices imposed on donated items, the employees are not afforded a livable wage, a fact that only adds insult to injury.
In light of these concerning practices, I strongly advise fellow shoppers to reconsider donating to or purchasing from this Goodwill location. It is evident that their priorities lie with profit rather than the well-being of the community they claim to serve.
Alternative Donation Areas in South Austin:
Austin Pets Alive Thrift: This thrift store not only supports a worthy cause but also offers a wide range of items at reasonable prices. Your donations here go towards helping animals in need.
Treasure City Thrift: Committed to social justice and sustainability, Treasure City Thrift offers affordable items and supports various community initiatives.
Hope Family Thrift Store: Run by the Austin Disaster Relief Network, this thrift store supports families affected by disasters and crises. Donations here directly assist those in need within the community.
SAFE Alliance Resale Store: By donating to or shopping at this store, you support survivors of violence and exploitation in rebuilding their lives.
St. Vincent de Paul Thrift Store: This thrift store supports the St. Vincent de Paul Society's mission to assist those in poverty. Donations here directly benefit individuals and families struggling with financial hardship.
I hope this information helps you make more informed decisions about where to donate and shop in the future. Let's support organizations that truly prioritize the well-being of our community.
-
April 2024 by Abel Valadez
Shame on Heather and her manager. They do not deserve to be management in our community. They do not uphold our values.
-
April 2024 by Knitted Anus
Horrible management, ugly yo the community. Goodwill is charging NEW clothes pricing on your FREE donated items. Do not donate here.
