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December 2023 by David Langdon
The computer store is GONE! A cashier said that they moved it all online. Still some miscellaneous electronics, but nowhere near as much as before. This wasthe only reason I came down this way. A lot of their other shelves were bare, too.
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December 2023 by benjamin luna
It can be Austin's number 1 store,very clean well organized,But they have to change the way in treating employees because the manager and supervisors have no profective in the way of speaking with employees and the main manager abuses their authority,It is the rain that many good employees leave management.
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November 2023 by Meg
Every time I’m here I ask about their return policy just in case. They’ve never once (in at least 10 visits) mentioned that they only return for store credit. I just found that out today when I finally had my first return. No money back at all, ever. Isn’t that something you should say when you’re asked about the return policy?Today when I started to say “you told me 7 days with tags” the worker immediately spoke over me and said “I said 7 days with tags but I NEVER said you’d get your money back!” Buddy, that’s the point.On top of that, this place is filled with Shein and Walmart items priced higher than new. Honestly a scam, don’t waste your money
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September 2023 by Chris Boucher
Place is a DUMP. They are literally selling trash that should be recycled!!! I mean an empty sauce jar from HEB for $3.50 ???what a joke . BOYCOTT GOODWILL!!!!
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August 2023 by Lueds Far out
A substantially sized store compared to a lot of the Goodwill stores I visit in my area.Positives: Staff were welcoming, the separate area for computer and peripheral sales, the amount of area dedicated to women's clothing etc. Lots of space for more shelving or racks if needed, store was clean and well organised.Negative: The very small men's clothing etc, took me seconds to look through the men's shorts as there was almost zero stock.
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August 2023 by ODAY O
I bought an item from Goodwill a couple of days ago, and it turned out to be smaller than I wanted. Today, I went back to exchange it for a larger size that I did not find, unfortunately, they don't allow returns or even store credits for new items. I was upset about this policy, especially since I have been a loyal customer and a long-time donor to their store. I'll leave this experience for others to read and decide whether they think it's fair or not! Thanks!
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July 2023 by Sebastían Alexander
I like this one it’s clean it’s neat. It’s a little different. I don’t know how it’s different but in a good way they’ve got a computer section which is kind of cool. It’s kind of a mix between the boutique and a regular one but it’s very very very nice and very very neat and clean, lots of books if u love books
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July 2023 by Nathan !
Have a love hate with good will but I love being able to donate and support the disabled!! I didn't want to pay 400$ for a new soundbar after mine didn't work after my move to texas!!!Ended up coming by good will and they had an LG one but it had no power cord etc to know it worked. I took a chance on it since it wasn't returnable on sale!! It seemed in good condition so I still decided to buy it!! I went to Amazon bought the power cord and remote and yea it did work!!!
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June 2023 by marcjenk
I went there this Friday around 2pm, and the guys in the technology department were extremely nice, helpful, and were just great. When you read this Goodwill- you need to round those guys up and congratulate them. Not just good employees.. good guys.
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May 2023 by susan hyland
The place was clean. I did not buy anything. Shoes were dirty. Linen overpriced. Laptops outdated old. They are more concerned about paying employees instead of helping customers save money?
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May 2023 by breon haynes
They don't know how to the Treat They employees theyThey don't know how to treat the employees they talked toThey any kind way,know that not how you talk to people. Learn to treat the employees Right. 16.50. Hour. The CEO should be the only person getting all the money!!!Because we do all the work. ON God???
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May 2023 by Thévoz Séverine
It is a big Goodwill. It's clean and doesn't smell bad. Lot of opportunities to find a second hand item there.
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April 2023 by Christian Rogers
Last visit was six months ago, they had a huge selection. Very disappointed today, only a couple scrap laptops, no desktops, no chargers... just overpriced refurbished laptops. They stated they've lacked inventory this last month, but have stuff waiting to transfer over. Sad that the other location closed a few years ago and this one is dwindling at the moment. Not sure how, given the immense size of Austin and the huge amount of e-waste there is out there. Wish there were more computer works locations. Not much else to comment on since staff rotate out pretty often, organization of merchandise is alright.
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March 2023 by Heather B.
This is a good location, but quite small. There are clothing sections for both genders and all ages, but due to the size of the store, there isn't a huge selection. I also found shoes and home goods. There were other areas, but I didn't investigate them.The store is in a small shopping center with directional parking, so when you enter, be mindful of the traffic pattern. There isn't a large amount of parking, but this location is off the beaten path, so I suspect it is adequate.
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January 2023 by Tomi Huff
I'd like to take my grandson there and let him pick a toy. There is seldom anything he wants that is more than I can afford.
