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February 2024 by stephanie Gonzalez
I went to the store today around 1pm . Got my 5 year old a headset for $30. I got home my son used it for and hour and 30min . He then decided to stop using them unplugged them and now he is trying to use them . THESE MF DONT WANT TO WORK NO MORE!! I’m pissed. And I can’t return them bc I don’t have the a damn membership thing . Mind u I have the receipt the box EVERYTHING!! It hasn’t even been 25 hours! I shld have just gone to Walmart ! I’m not EVER going to a GameStop.
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January 2024 by Jeremy C
The store has really gone down unfortunately. I'm not pointing any fingers, but it definitely needs to be looked into in terms of hours, employees and overall upkeep with it. This store went from one of my go tos, to an afterthought just like I think the company has to it.
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January 2024 by Luis Reyes (Reyes376)
Place has incorrect hours and looks so dead unfortunately.
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January 2024 by Carla Townsend
Nice l
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January 2024 by Destynee Foley
This store is a terrible inconvenience to the entire Northside of Austin. 2 days before Christmas, this store FAILED to open with several customer standing out front. I was sold a defected PS5, and had to travel FAR to another store to get help.. THIS IS SUPER BAD CUSTOMER SERVICE. THE GUY DIDNT SHOW UP FOR HOURS!!!!!! I am a pro member, this is ridiculous. Just called the store as well….Answered? Absolutely not. Dusty or whomever is a bad employee
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January 2024 by Joshua Navarro
Great customer service. They answered ally questions and had the items I wanted in stock. The 5 dollars per month off for pro membership is super nice.
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December 2023 by EnterpriseATP
My son and I are big-time gamers. We love this store! From the games and consoles to the shirts and action figures, we shop here quite a bit.
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December 2023 by Mohammed Alrefaee
A 25$ fee was added to my purchase for a yearly subscription to gamestop which I did not agree to. The manager is a scam artist. Read your receipts very well. Report to corporate if you must, I know I will
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October 2023 by d castle
Picked up a leather Pokemon Backpack + Wallet duo that I LOVE! This store kept this bag in perfect condition and I couldn't resist! Love this store and the care they put into their products. The employees are always helpful and friendly. While I was shopping, an employee and I talked about Pokemon for 30 minutes. It was so amazing lol.
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September 2023 by Jay
Horrible experience they wouldn’t sell me because I don’t want to make account with them they told me they can only sell me if I make a subscription $25 every month which is literally as scam they’re literally trying to benefit more never come here went three other stores all closed horrible experience I hope GameStop get taken down ??????
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September 2023 by Alexis Guel
Not only did they pressure/demand I get GameStop Pro without telling me it’s a $25 yearly subscription, they sold me a refurbished ps5 that does not work at ALL. After 1 day the console isn’t usable.The store manager discouraged me from getting a pre owned ps5 and to get a refurbished. Terrible choice. They also persuaded me to get the warranty which does not cover a full ps5. It’s overall a scam. The manager did not let you talk and was over domineering. I would recommend going to the Pflugerville GameStop where they answer the phone, answer your questions, are honest, and will NOT let you buy a broken console.
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September 2023 by James Smith
Horrible experience, they wouldn’t sell me because I didn’t want to make a $25 subscription with them every month. They’re literally scamming they want to benefit more of you. When I told him I don’t want to he told me to go buy from Walmart.
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September 2023 by Jake Wilson
Horrible experience they wouldn’t sell me because I don’t want to make account with them they told me they can only sell me if I make a subscription $25 every month which is literally as scam they’re literally trying to benefit more never come here went three other stores all closed horrible experience I hope GameStop get taken down ??????
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July 2023 by Kellie Sherrill
I ordered a game online last night. Google says they open at noon. The store says they open at 1pm. It’s 1:15pm and there’s still no sign of them opening and I’m not the only person here waiting. Also this is not a good neighborhood.
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July 2023 by Tu Sancho
6:08pm and doors are closed. Says open till 8pm . Open sign still on aswell