GameStop is a welcoming place for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo, along with retro gaming options. They also feature trading cards, including sports and Pokémon cards, and various merchandise related to gaming, anime, and pop culture. Customers appreciate the friendly and knowledgeable staff, who are always ready to help. Many have noted exceptional customer service, with employees like Jay and Victor providing assistance with game codes and age-appropriate recommendations. The Austin location stands out for its size and variety compared to others. Regular visitors often express satisfaction with the staff's helpfulness, likening the service to that of popular restaurants. Overall, GameStop provides a great experience for gamers and collectors, making it a go-to spot for all gaming needs.
Jell is AMAZING!!! 10/10 deserves a raise 🙌 thank you for your stellar customer service!!! I’m SO happy with my Neopets mystery plushie!
October 2024
Had some questions, needed answers and information. Jay was incredibly helpful and knowledgeable. Thank you, your assistance was greatly appreciated.
June 2024
This is my favorite place to buy games. All the staff are always friendly and helpful. I went in today to get some help with a code I purchased and Victor solved my problem easily. He was super nice and helpful in looking at age appropriate games for my toddler.