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September 2024 by David Jung
Vandguard Volkswagon contracts to this company for towing service. Still waiting for tow to arrive after 2+ hours (est. was 15mins - they're 10mins from my location).
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August 2024 by Tori R
I've been going to Galaxy Automotive for the past 8 years and highly recommend them. I first chose Galaxy because of their partnership with AAA and the discount offered. Over time, they have consistently exceeded my expectations. As a woman, I often worry about being taken advantage of at a mechanic, but I’ve never experienced that here. Whether it’s fixing tires, oil changes, or engine issues, Galaxy has always been honest, transparent, and reliable. Now that I'm older and have married into a mechanic family (who lives in another state), I have a unique perspective on what a mechanic should be, and Galaxy far exceeds my expectations. They are affordable, trustworthy, and dependable. I highly recommend.
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August 2024 by Kenneth Addis
I thought I already did a review for this spot. Wow. What an experience. Thank God for AAA's referral.. which I ignored twice and got burnt by two different dealerships both a Chevy dealer. Galaxy was half the price only they actually fixed the problem. I also brought my 2005 Mazda and my 2020 Challenger. I got all vehicles back in a timely manner and have not had any problems since. Thanks guys
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July 2024 by BVB 09
These are my go-to guys for all car repairs. Quality work and fair pricing. Plus they have great attitudes.
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July 2024 by Jennifer Roettger
Don’t appreciate the rude tow driver that towed our daughters car after being broken into, he was rude, sarcastic, and very unprofessional!
Would not recommend!
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July 2024 by Alyssa Jones
Hopefully never have to use this company again. On 6/28 a driver came to pick up my car at my apartment complex and laughed at the damage of my car- it was broken into and my ignition was ruined. He then proceeded to stick a screwdriver in my ignition to start it and suggested I drive it to the shop to be fixed. He was very condescending and sarcastic with me. Also was wearing basketball shorts.
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June 2024 by Brooke
The absolute best!!! The customer service is unmatched here compared to all other automotive places including dealerships! Manny, the shop owner I believe, is absolutely phenomenal and exceptional to work with! I definitely recommend Galaxy Automotive and Tire and their amazing service for your car needs!
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May 2024 by Wes Lane
These guys told me the factory tint on my 2018 Maserati Levante failed state inspection. Wow! Just wow. Never go here
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April 2024 by Merrick Milburn
Had to get a 0.2 mile tow from this company today. It took over 3 hours to get them to where I was (according to the map, they are located less than 15 minutes from where my car broke down) and after the second time I called asking for an eta (they were already 30 minutes after their hour and a half pickup time at this point) They started blocking my calls & sending me straight to voicemail. And I had to go through my insurance to get any responses at all from them. I am actually still waiting for a tow as I write this review. Just insane. So insane it prompted me to write my first Google review ever without a promotion incentive. Thats how bad I want you to know not to trust this service.
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March 2024 by Blake Bennett
Used this towing service following an accident. They took it to the storage facility, but since then they won't answer phone calls, our insurance has reached out to them, and yet no one will answer.
I don't know if they just hold on to cars longer than needed in order to extort money from their customer, but it is a really poor business practice to shaft your paying customers, and hold your car hostage with radio silence.
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January 2024 by Steph G
Called at 7:30 in the morning and waiting hours to be picked up. My husband had to find a different company. Do not use.
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January 2024 by Heather Carter
Thank you Galaxy for replacing the engine and transmission on our Ford Ranger. We appreciated your clear communication and professionalism during our first big automotive fix.
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January 2024 by Kaeli
Galaxy takes care of both of our cars. Fairly priced, and everyone is friendly and straightforward about what’s going on with our vehicles.
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October 2023 by Waco Tx2
The manager was very helpful friendly I just got my oil changed I will be going back when I get some mechanic work done our update my review
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October 2023 by Ashley Nicholson
Top- notch service and prices
I will be back to get my breaks done!
