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August 2024 by elle chatterton
Super helpful. They LISTEN!! And then respond with options.
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December 2022 by Natalie O'Sullivan Hamilton
The folks working at this branch are SO NICE! Extremely helpful and knowledgeable about foreign exchange rates as well as fees and turnaround time. William was such a joy to work with and gave us great customer service as well as his two fellow associates (sorry ladies, I didn’t catch your names but y’all were so sweet and friendly, too!) - I’m looking forward to coming back and seeing these folks again soon. Thanks for all the help today!
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September 2022 by Nina Gilbert
I have been several times and tried a different stylist every time. Mostly, all disappointments— also way overpriced.
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June 2022 by Tanner L.
I am a big fan of Frost Bank, but why do y'all allow homeless people to occupy your lobby during business hours?A homeless woman was pacing around the lobby with her shopping cart while talking to herself. I was handling hundreds of dollars of bills as she stood directly behind me trying to talk to me. I wasn't the only one ignoring her, though. This was in plain sight of the tellers. This is a bank, not a homeless shelter. Has Frost Bank abandoned professionalism?
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November 2021 by Ye Fartz
Love this bank. I'd never go anywhere else, wonderful staff, great policies, human philosophy
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October 2020 by Nate Byars
FIND A DIFFERENT BANK!! Frost employees lied to me and told me a check I had was a fake AFTER Bank Of America had already cashed the check for them!!! They will lie to you too so they can hold onto your money and not give it to you. I had to have the people who wrote me the check take time out of their day to show me BANK OF America payed the check out to frost AFTER frost said the check was no good!! They put my account in the negative and told me the check was no good AFTER they received the money from the check Yesterday!!! DO NOT USE THIS BANK!!!!!
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May 2016 by Jim Hard
Wonderful staff. Quick and pleasant banking experience.
