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August 2020 by megan white
Had an absolute great experience with Patricia and Joyce. Thank you for helping us and informing us.
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July 2020 by Brittney Washington
As a resident, I had over 15 maintenance request, many of them went unanswered until I followed up. The property manager would come into my apartment without notice or leaving a notice of entry. I had electrical issue (No A/C or Heat in the season when needed) to rodent issue that lasted for months at a time. I would not recommend this organization for housing to anyone. Management communication was awful. The entire year process was damaging to my family well-being. I spoke with other residence that stated the had many unfilled maintenance request. I had to reach out to Austin Tenant Council and Austin Code Enforcer and Texas Legal aide several time. PLEASE RECONSIDER. Trust me, you will thank me later.
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July 2020 by Fixit Quick
Long story short, take the online homebuyer education class and skip this useless class. If you're interested in why, continue on. Ive owned a house for a couple years now, and this experience still bugs me. Obviously, enough to write a review 2 years later. The homebuyer education class was long, unstructured, and taught by a guy who had simply married a woman with a house! He had several useless tips about making coffee at home, canceling cable, and how credit cards work, but not much in the way of escrow, financing, or the appraisal process.The last part of the class they brought in some dude from Chase Bank to shill for Chase Home Mortgage for an hour. Frameworks then informed us we would need to schedule an ADDITIONAL "counseling session" (on a different day) where were have to give copies of bank statements, social security cards etc. to some Frameworks lackey. I had no intention of doing so, and as a result they wouldn't give me credit for the eight hour class I took. The online class takes like 15 minutes, totally worth it.
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September 2019 by Yunet Ochoa Colomar
Great, in our experience, the best to learn what you need to make your dreams come true.
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August 2019 by Mary K.
Horrible! Stay away! 2 part meetings that take forever and they don't even help you get an approval loan, they get all of your personal info like your ssn, check stubs, w-2's, tax returns etc...and put it "on file" for HUD and leave you high and dry!! They are fraud, I shouldn't have to do all that just for a certificate to say I attended a class.
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September 2018 by Roderick Ramos
I took the home buyers education course and learned everything I need to know about buying a home. Now I am a homeowner in Austin.
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September 2017 by Merih G.
Frameworks staff go above and beyond to genuinely help and educate you about the home buying process and they don’t stop until they are confident that you know what you are getting into. They have the goodness of our community at heart. Thank you Frameworks for all the great things you do.
