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August 2024 by Iprettybae bae
Bank in store
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February 2024 by Ryan Goldston
Very unhelpful
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August 2023 by Jennae Young
Enrique is the best!
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August 2023 by Drew
This place should be called first inconvenience bank. It cost $150 a month to have the account with the maintenance fees that they don't tell you about upfront. I opened my account and my account was hacked within the first 12 days and all my money was stolen and they made me wait 30 days to get it back. Then I had to pay fees out of pocket on top of it. If you go into the office definitely don't talk to Enrique he's probably the least helpful. Oh yeah also if you need to ever call in get ready for 2 or 3 hours on hold. What an absolute nightmare this has been. Truly unbelievable. I'm literally sick to my stomach over the whole ordeal still.
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June 2023 by Ashley M.
All the ladies here were super cool and kind. No complaints from me. Will forever keep them as a backup account.
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May 2023 by Dominique Chavira
I would like to say that my service here today was the best Ms.Samantha went above and beyond to help me and made sure I walked out happy because my account been compromised and she has been patient with me I would recommend this bank to anyone but overall every worker is very nice I love this bank been banking with them for years and they are always happy to help...
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August 2022 by Ru_eddy45
You come here ask for Enrique or patty..best customer service.???
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June 2022 by Frank Stein
Absolute trash of a bank. Don't do business with first bulls*it bank.
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April 2022 by G S
Located in the same strip mall but now located within H-E-B. I highly recommend staying away from this bank. I figured I would ignore the Google reviews and try them out anyways, this was a big mistake on my part. Make sure to review the charges they will apply when you sign up. At first it does not seem like much but it adds up. I paid over $150 in fees! The staff is super nice. It’s just the banks business model that’s really awful.
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March 2022 by Tiffeny “Vafairy” Gardea
love this Bank location and hours but it's hell trying to get through on the phone just to find out what the hours of operation or without Calling a 800. ...
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March 2022 by Paola L.
Everyone is always so nice and helpful here. Have had issues with the app but it doesn't reflect on the employees. Thankful they've helped when needed.
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November 2021 by Gloria Santos
Located in the same strip mall but now located within H-E-B. I highly recommend staying away from this bank. I figured I would ignore the Google reviews and try them out anyways, this was a big mistake on my part. Make sure to review the charges they will apply when you sign up. At first it does not seem like much but it adds up. I paid over $150 in fees! The staff is super nice. It’s just the banks business model that’s really awful.
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March 2021 by Christina Mejia
The customer service representatives r very helpful
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February 2021 by Feleti Pula
Place is closed
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January 2021 by Danny George
This location is closed and still shows they're open.Terrible customer service
