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July 2024 by Peter K
Go out of business already
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July 2024 by Emma Naden
I also wish I could give zero stars. I have had so many issues with this local delivery branch - I'm writing this review in hopes FedEx corporate will do something. The drivers at this location are dishonest - they have skipped a package pick-up three days in a row, claiming the package wasn't left outside, even though it was. Other times they have not delivered packages and changed the status to "Delivery attempted," but I work from home and know for a fact that no delivery was attempted. Based on the other reviews, it's clear this is a widespread problem with this location and hopefully FedEx corporate will do something.
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July 2024 by Donna Beasley
I ordered deck furniture from Amazon. FedEx delivered to my house without knocking on one of the doors to find out this is not a duplex.
They took my furniture back to FedEx and I called for 4 days straight 9 times telling them this is not an apartment. They made me so emotional and stressful. Today I still do not have my deck furniture.
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June 2024 by nique dixon
They need ZERO STARS! I dont know what is up with this place saying they tried to deliver packages and nobody was home when they never attempted delivery! Do you not know people work from home and you are playing with peoples livelihood!! This is not okay either do your job or dont bother going to work and risk making someone else lose their job!!
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April 2024 by Carrie K
If you look you are blocking my front door. There's a walker there for my disability.
If there's a fire how am I getting out?!!! This has been going on for over a decade now. If it's not blocking the front door it's some random spot in my driveway
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February 2024 by MICHAEL BARNES
If I could give them 0 stars I would. Delivery drivers constantly drop packages off at random locations around our yard, even though we have signs that say to check into the office. We have our vendors require a signature and they never get one, yet claim they do and cannot provide a signed copy. Tried calling customer service, took 45 minutes to get someone on the phone. I asked to speak with the station and they claimed they can't give out the phone number. I asked to speak to a manager and they transferred me to some one in escalations named Michele who was completely unhelpful and even questioned my integrity on whether I signed or not. All in all, Fedex might have some of the worst customer service and the most unhelpful corporate policies regarding filing a complaint with them. I will be visiting the station now that delivers to us to try to complain in person. I bet that won't work either.
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January 2024 by Andrew Jurkins
Awful customer service
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January 2024 by John L
FEDEX is worse than the USPS. The most dumbest drivers and service ever. They say they tried to deliver my package 4 times and just says attempted delivery. I can't do a alternate address since the sender (Walmart) put a restriction on that process so I stuck in a loop of attempted deliveries to an apartment complex that they can't fine. What a bunch of morons.
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January 2024 by ATX Ghosts
Package has been delayed for 2 days now it was supposed to be delivered on sat then they said they couldn’t find my house, now it’s Sunday and the driver said they couldn’t deliver my package because of weather delays it’s sunny and no rain no nothing, now I have to wait till Tuesday and I probably won’t even get it then…
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December 2023 by Laura Di Tomasso
Second time that FedEx claims I am not home for a delivery. The thing is I work from home and this is my view. No one even came to the door to attempt delivery. When you attempt to get a resolution, customer service (yes if you can get through the automation, you can get a person) gives you false promises.Even if it cost more, I will use another service. I am even requesting that sellers give alternative options. I can't emphasize enough how poor the service is and when I speak to others, I here I am not alone.
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December 2023 by Leslie Waerenborg
I work there is the best place mangers and hrs are very caring and kind as a package handler everyone is friendly and nice I love my job
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November 2023 by danielle lauramore
It's my job they're awesome
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October 2023 by Topaz San Felipe
This is NOT a direct customer place. THIS IS the warehouse. This is the place your package goes to get sorted and head to your pickup place.
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August 2023 by Bean Noneya
They were super helpful!
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August 2023 by Erika Wilkins
The driver started they attempted my delivery. Not so. Nothing was left on my door stating they tried to deliver my package. This is very frustrating. This delivery was work related, causing me to miss two days of work.
