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January 2023 by Tim D.
Opened my package and stole the Christmas present. They lied. Said it was illegal to mail it. I checked with usps and they said it was not illegal to mail perfume.
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January 2023 by Sheri W.
I would never use the Pak Mail service the charged my friend $16 to mail a baggie of cookies after removing part of the package i guess they had to mail something since the charged him money or they would have eaten the cookies as well as giving the other gift to their girlfriend. So sad if its not mailable after you opened the box and saw it the least you could have done is all and return it. I hate a thief and this is basically what you are!
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May 2022 by Heather B.
My go-to shipping location! They are very friendly here. You are treated like a person, not a number. Best part, though, they are able to compare shipping costs between UPS, USPS, & FedEx. Why would you go to some place that only offers one of those options? It's as basic as that! They are hidden near Randall's on Balcones, so pay close attention as you head over the first time. (You'll remember the rest of the time! )
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February 2022 by Carling C.
KIND, PATIENT, RELIABLE!!! Sometimes, navigating returns and shipping can be very stressful and confusing. Ever since moving into the Brentwood area, I have been using this Pak Mail location. The couple that work here are nothing but kind, patient and knowledgeable. No matter where I move in austin, I will use this location for all of my shipping needs. Thank you- your kindness means so much!!!
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December 2021 by Debby O.
Ditto to what's already been posted. Kelly and Marissa are wonderful!! Always efficient, helpful and friendly!! They're the best!!
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December 2021 by Ty N.
Where do I event begin? If great customer service, reliability, and professionalism is you then this place is the place to go. I stumbled upon this place on Yelp and was not disappointed. Kelly and Marissa helped me shipped off a few Christmas presents for my nieces and nephew. They are top notched and I can't rave about them enough. If I can give this place 100 stars I would!
